Offer summary

Qualifications:

Bachelor’s degree in a related field required., Minimum of 10 years of claims experience., An active adjuster’s license in all states Frontline Insurance operates in is preferred., Proficient in Microsoft Office Programs..

Key responsabilities:

Oversee Catastrophe (CAT) Claims Managers to ensure timely handling of personal line catastrophe claims.

Provide regular feedback to CAT Claims Managers regarding their goals and performance.

Assist in developing and supervising the execution of Frontline’s CAT plan for personal lines claims.

Identify training needs for CAT team members and contribute to the Customer Solutions training plan.

Job description

Assistant Director of Catastrophe (CAT) Operations

Remote

At Frontline Insurance, we are on a mission to Make Things Better, and our Assistant Director of Catastrophe (CAT) Operations plays a pivotal role in achieving this vision. We strive to provide high quality service and proactive solutions to all our customers to ensure that we are making things better for each one.

What makes us different? At Frontline Insurance, our core values – Integrity, Patriotism, Family, and Creativity – are at the heart of everything we do. We’re committed to making a difference and achieving remarkable things together. If you’re looking for a role, as an Assistant Director of Catastrophe (CAT) Operations where you can make a meaningful impact and grow your career, your next adventure starts here!

Our Assistant Director of Catastrophe (CAT) Operations enjoys robust benefits:

Remote work schedule!
Health & Wellness: Company-sponsored Medical, Dental, Vision, Life, and Disability Insurance (Short-Term and Long-Term).
Financial Security: 401k Retirement Plan with a generous 9% match
Work-Life Balance: Four weeks of PTO and Pet Insurance for your furry family members.

What you can expect as an Assistant Director of Catastrophe (CAT) Operations:

Responsible for the oversight of Catastrophe (CAT) Claims Managers to ensure that personal line catastrophe claims are handled in a timely and effective manner.
Provide feedback to the CAT Claims Managers on a regular basis regarding the status of their goals and performance.
Assist in the development and supervise the execution of Frontline’s CAT plan for personal lines claims.
Identify training needs for CAT team members and contribute to Customer Solutions training plan.
Cooperate with auditors conducting reviews of the Customer Solutions Department.

What we are looking for as an Assistant Director of Catastrophe (CAT) Operations:

Bachelor’s degree in related field required
Minimum of 10 years of claims experience
An active adjuster’s license in all state Frontline Insurance does business in is preferred
Proficient in Microsoft Office Programs

Why work for Frontline Insurance?

At Frontline Insurance, we’re more than just a workplace – we’re a community of innovators, problem solvers, and dedicated professionals committed to our core values: Integrity, Patriotism, Family, and Creativity. We provide a collaborative, inclusive, and growth-oriented work environment where every team member can thrive.

Frontline Insurance is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

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