Salesforce Admin

Sales Admin 

 Cebu City, Philippines

Our Company

Boundless is a Seattle-based company started by a team of immigrants and experts. We’ve been featured in The New York Times, NBC News, Univision, and more .We are an A+ Better Business Bureau-accredited company and the proud recipient of the BBB’s 2018 “Business of the Year” award. In 2020, RapidVisa joined Boundless as the trusted partner for families in navigating the high-stakes US immigration process more seamlessly. Our main RapidVisa office is located in Las Vegas and has been helping reunite 60,000+ families for more than a decade. RapidVisa has been featured in Fast Company, Newsweek, and The Washington Post, among others. While we support many petition types, we specialize in family reunification-type visas and the preparation of immigration documents. Now, we have grown to 200+ full-time employees across three offices that offer phone and chat support seven days a week. Because we are working to scale up in the years to come, we are looking for more great talent!

Your Mission

Drive critical business decisions and sales performance by tracking, analyzing, compiling  metrics and extracting sales reports and necessary sales data that is highly relevant to the sales team. As the Sales Admin, you will be the first point of contact for Sales leads and Revenue Operations Manager for surfacing and maintaining data insights and accuracy. This role will engage with internal stakeholders to analyse, gather accurate data to guide the sales team’s decision making and improve performance. The ideal candidate is a self-starter with a good command of the English language, has attention to detail and good people skills. You possess the capability of extracting information from various sources, compile and track useful data information, evaluate accuracy to further share analysis to appropriate leaders. You have a passion for reports, knowledge and experience on reporting tools and analytics and are adaptable to change in a fast-paced industry. You are also motivated by performance-driven success. In this role, you will be working closely with our Revenue Operations Manager, Account Executive, SDRs, and VP of Sales.

What You'll Do

• Will report directly to the Revenue Operations Manager
• Extract and import lead data into Salesforce from various datasets
• Ensure rigorous standard of data integrity across various tech platforms (Salesforce, Outreach, Hubspot)
• Manage data projects to ensure customer data and lead score integrity tracks across platforms
• Extract and Track quantitative and qualitative sales metrics covering all Key Performance Indicators (KPIs)
• Provide administrative support to sales teams
• Regularly report on and update weekly/monthly KPI dashboards
• Analyze sales prospect feedback for insights and improvement opportunities
• Ensure all data gathered are accurate
• Assist in the preparation of regularly scheduled reports, including but not limited to commission validation, pipeline metrics, and lead management
• Other tasks as assigned; where necessary for overall company operations

About You

• 1yr + analyst experience
• At least one (1) year of B2B Sales experience, preferably in a Salesforce Admin or Reporting / business analyst role 
• Experience using Salesforce is required. Experience with LeanData, Outreach, Hubspot, Drift are a plus.
• Impeccable verbal and written English communication skills (conversational) 
• Experience in using Google analytics tools, i.e. Google Sheets, Google Forms workspace, etc.
• Self-motivated individual with proven ability to work in a performance-based environment 
• Ability to understand sales performance metrics
• Knowledge in reporting tools and technology. 
• Good data entry and typing skills
• Stress tolerance and resilient 
• Excellent organization skills with solid work ethics
• Coachable, receptive to feedback and has a positive attitude
• A team player and can get along with other people
• Highly motivated in acquiring new learning and skills that can help support the role in the company. 
• Displays a creative mindset in solving issues and problems as quickly as possible. 

What We Offer

You will be part of a dynamic workforce in an environment where you will collaborate with the expert and elite talents in the online immigration services industry. You can cultivate your skillfulness and dexterity amongst us as you experience a highly creative culture built on loyalty and responsibility to our partners while having a lot of fun at work. Great company perks and benefits await you!  

• Regularization merit.
• Annual salary appraisal: We recognize great people and reward them for exemplary performance.
• Attendance incentives:  We believe that consistent presence enables our team members to learn and become better providers for our customers.
• 15 paid leave credits: We encourage our people to take advantage of their leave credits should they feel sick or wish to take a vacation.
• Meaningful health insurance package: We give health insurance support for you and your dependent.
• Statutorily mandated benefits: We ensure each team member has their statutory contributions and 13th-month pay up-to-date.
• Collaborative engagement sessions and major company-wide sponsored events: We allocate a budget to cultivate engagement and fun in our work environment.

The list continues...

Our Values

Think Without Bounds. To make a meaningful difference in the lives of immigrants, we must continuously try new things. We are not constrained by convention.

Understand the Why. We ask thoughtful questions and respectfully challenge ideas. The spirit of inquiry drives us to reflect, improve, and expand our thinking.

Focus on Impact. We prioritize what will have the greatest impact and say no to everything else. We focus on outcomes over output.

Strive to Simplify. Immigration is complex; the way we work isn't. We address hard problems by starting with the simplest solution.

Own It. We all take ownership and are accountable for the work we do. Boundless success belongs to everyone.

Adapt and Evolve. Our industry and business never stay the same; neither can we. We earn, refine, and prepare for change as flexibility is our competitive advantage.