Match score not available

Unlock Premium Benefits Today!
🚀 Elevate your career with priority access.
Stand out to top recruiters with Jobgether Priority Access:
  • ✅ Top Match: We help you identify job offers where you're a perfect fit.
  • ✅ Exclusive Referral Service: Connect directly with recruiters as a Jobgether Certified Premium User.
  • ✅ Personalized Feedback: Receive feedback and expert guidance on applications, and have your profile manually reviewed.

Start Your Free Trial Now!

Start my free trial

Administrative Assistant for an Electrical Company in Australia (Home Based Part Time)

Remote: 
Full Remote
Contract: 
Full time
Work from: 
Australia

Offer summary

Qualifications:

Proficiency in using CRM systems, particularly ServiceM8., Strong communication skills for client interaction and customer service., Basic bookkeeping knowledge for invoice management and payment tracking., Organizational skills to maintain records and manage schedules effectively..

Key responsabilities:

  • Manage client profiles and job assignments within the ServiceM8 system.
  • Respond to client inquiries and provide quotes and updates in a timely manner.
  • Schedule appointments for technicians and coordinate job timelines.
  • Assist with general administrative tasks and maintain organized records.

Virtual Coworker logo
Virtual Coworker Scaleup https://virtualcoworker.com/
201 - 500 Employees
See all jobs

Job description

ServiceM8 (CRM) Management

•Create, update, and manage client profiles within the ServiceM8 system.
•Schedule and assign jobs to technicians, ensuring that all tasks are appropriately distributed.
•Track job progress, ensuring that accurate documentation, updates, and job details are maintained.
•Generate and send invoices through ServiceM8, ensuring prompt and accurate billing.
•Manage job notes, client photos, and communication within the system to ensure up-to-date records.

Client Communication & Customer Service

•Respond to and manage incoming emails, phone calls, and messages from clients in a professional and timely manner.
•Provide accurate quotes, estimates, and updates to customers as required.
•Handle customer inquiries, addressing concerns or questions with a high degree of professionalism and efficiency.
•Follow up with clients to ensure satisfaction, job completion, and gather feedback.

Scheduling & Coordination

•Schedule and confirm appointments for technicians, ensuring proper allocation of resources.
•Manage job timelines, minimizing downtime and ensuring efficient job flow.
•Coordinate with clients and technicians to manage job changes and reschedule appointments when necessary.

Internet Phone & Email Management

•Utilize the ServiceM8 phone system for both inbound and outbound calls.
•Maintain consistent and professional email communication with clients and suppliers.
•Monitor and respond to inquiries in a timely manner, ensuring client satisfaction and issue resolution.

General Administrative Support

•Maintain well-organized records and files to ensure ease of access and retrieval.
•Provide support with basic bookkeeping tasks, including invoice follow-ups and payment tracking.
•Order necessary supplies and coordinate with vendors to ensure adequate inventory.
•Assist management with various administrative tasks as needed.

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Time Management
  • Communication
Are you interested?

Administrative Assistant Related jobs

See more Administrative Assistant jobs