Ready to start a business? ZenBusiness has the tools you need to stop working for someone else's dream. Make yours a reality. #OwnWhatsYoursZenBusiness is a trusted partner that gives entrepreneurs the power and support to scale their business. We use technology and automation to provide fast and low-cost services, expert support, and a personalized dashboard that puts everything entrepreneurs need at their fingertips.ZenBusiness is the only business formation partner in the Small Business Digital Alliance initiative ("SBDA"), a national initiative of the U.S. Small Business Administration (SBA) alongside such companies as Google, Amazon, Microsoft, etc. While continuing our efforts to support new entrepreneurs on their journey to grow an LLC in 2022, ZenBusiness offers a $5K Grant Program. This allows small business owners to fund their business and passion.Becoming an entrepreneur is stressful and intimidating, especially for underserved communities. ZenBusiness is dedicated to supporting such businesses by partnering with nonprofits and organizations with a passion for change. This includes work with the Lemonade Day, Latinitas, Greater Austin Asian Chamber of Commerce, Inmates to Entrepreneurs, Kiva, Synergies Work assisting entrepreneurs with disabilities, and more. As a company, we support the volunteer work Zenbusiness employees are passionate about by offering volunteering time and opportunities in their communities.Zenbusiness was rated by Forbes as one of the “Best LLC Services” in the country for the second year in a row with an outstanding 4.9 rating.At ZenBusiness we strive to make the workplace a positive aspect of all of our employees' lives, by offering robust medical, dental, vision, disability, life, and vision insurances, competitive salaries, PTO, and generous parental leave.

Who We Are

We started our company to help others launch and run their own businesses, at any stage. The way we help is by keeping it simple and supporting entrepreneurs one step at a time. Put simply: our mission is to enable anyone to start, run, and grow their business while avoiding the common pitfalls that derail hopeful entrepreneurs. No more having to wade through forms, taxes, or ongoing state compliance.

We are a remote company based in Austin, Texas. We have team members from Florida to Oregon and all points in-between. Take pride in your work knowing that it shapes how people all across the country reach their goal of starting, running, and growing their business.

If the idea of helping people and working with a genuinely caring, supportive team excites you, then you’ve come to the right place.

The Role

We’re looking for a Senior Staff Data Analyst to play a strategic role in defining, tracking, and influencing company-level KPIs, ensuring that key business decisions are backed by data. This role will be instrumental in generating insights across finance, marketing, product, customer support, and sales, helping leadership shape innovation, optimize customer experiences, and strengthen our market position.

Reporting directly to the VP of Data, this remote position will collaborate cross-functionally with stakeholders across the organization to turn data into actionable strategies. Additionally, this role will coach and mentor other analysts, ensuring high-quality data storytelling and executive communications for C-level reporting.

Responsibilities

Strategic Leadership & Business Impact

Partner with senior leadership to define, track, and evolve company-wide KPIs that drive business performance.
Deliver actionable insights that influence decision-making, experimentation, and prioritization across multiple teams.
Present findings to executives and stakeholders in a clear, compelling, and data-driven manner to shape company strategy.
Guide and mentor analysts in refining their storytelling and communication skills for C-level reporting.
Manage multiple workstreams efficiently, balancing long-term initiatives with immediate business needs.

Data Analytics & Insights Generation

Expertise in SQL to query, analyze, and transform data efficiently.
Strong understanding of semantic layers to enable scalable, self-serve analytics across the company.
Proficiency in Snowflake for data warehousing and advanced analytics.
Advanced Tableau skills for building interactive dashboards and data visualizations.
Experience with dbt (data build tool) is strongly desirable, as it enables efficient data transformation and modeling.
Conduct data modeling and predictive analytics to support business initiatives.
Apply A/B testing methodologies and experimental analytics to validate hypotheses and inform product development.
Develop a foundational understanding of Python for analytics projects that require deeper data science techniques.
Navigate GitHub to review key tables created by Engineering.
Document insights and collaborate effectively using Confluence.

KPI Ownership & Cross-Functional Collaboration

Own and influence company-level KPIs, ensuring alignment between business goals and data insights.
Work closely with business stakeholders across finance, marketing, product, customer support, and sales to ensure data-driven decision-making is embedded into company strategy.
Collaborate with Data Engineering to optimize data pipelines and improve reporting accuracy.
Work with Analytics Engineering to create a business-facing semantic layer that enables scalable, reusable business insights and metrics.
Partner with the Data Science team to transition insights into advanced models and deeper analyses.
Maintain strong alignment with stakeholders through regular check-ins, meetings, and strategic planning sessions.
Foster collaboration between Data, Engineering, and Business teams to drive holistic solutions.

Qualifications

8+ years of experience in business analytics, product analytics, or business intelligence, with a proven track record of supporting multiple business domains (finance, marketing, product, customer support, sales).
Bachelor’s degree in Business, Economics, Statistics, Computer Science, Engineering, or a related field (Master’s degree preferred).
Proven ability to define, track, and drive company-level KPIs, ensuring leadership decisions are grounded in data.
Expertise in SQL, semantic layer architecture, Snowflake, and Tableau.
Experience in A/B testing and experimental analytics for product and marketing optimization.
Strong ability to present complex data clearly and persuasively to C-level executives and leadership teams.
Demonstrated ability to coach and mentor analysts, especially in preparing insights and reports for C-level communications.
Experience with dbt is strongly desirable, particularly for data transformation and modeling.
Experience working with Analytics Engineering teams to design and maintain semantic layers for business-wide data accessibility.
Excellent communication and collaboration skills, with a track record of working effectively across teams.
Strong analytical and problem-solving mindset, with a passion for continuous learning and innovation.
Flexibility to adapt to a fast-paced, evolving business environment.

Bonus Qualifications

Familiarity with statistical analysis tools and techniques.
macOS and G-Workspace knowledge is a plus!

Remote Culture. A great company culture leads to happy employees, and happy employees lead to happy customers. We provide our employees with good salaries, benefits, equity, and interesting challenges that have a positive impact.

Let’s stay connected! We believe in staying connected, and we have a weekly “All Hands” meeting every week. We also have a social committee that hosts frequent events. We’ve held a virtual talent show, costume competitions, monthly lunch and learn series, Hackathons and more!

Benefits. The company offers various benefits to employees and their dependents, including medical, vision, dental, disability, and life insurance, as well as parental and military leave. Other benefits include an employee assistance program, 401k + match, annual bonus, pet insurance, and RSUs. Paid parking* and 10 paid holidays are also provided.

Diversity, Equity and Inclusion. We believe in diversity, equity & inclusion. At ZenBusiness, every voice counts no matter your race, ethnicity, gender, sexual orientation, age, location, or background. We celebrate the diversity of our teams, knowing that our products, services, and customers thrive best when we lean into and celebrate our differences.

Please check out our careers' page to learn more about our culture, benefits, and open opportunities.

*applicable to in-office employees

Sr. Staff Data Analyst

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