Offer summary

Qualifications:

2+ years of experience in a technical service environment, preferably in ad tech., Strong client-facing communication skills, able to explain technical concepts to both technical and non-technical stakeholders., Knowledge of programming languages such as Python, Java, or JavaScript for automation and integration tasks., Understanding of REST APIs and experience with data architecture and management..

Key responsabilities:

Design comprehensive marketing solutions and map out the architecture including integrations with other systems.

Translate client requests into business and functional requirements captured in Statements of Work (SOWs).

Serve as the primary technical point of contact for customers, building strong relationships and participating in strategic planning.

Deliver technical presentations to clients and propose product enhancements based on client needs.

Job description

About the Attentive Team

Have you ever received a text message from your favorite brand with an incredible offer? Did you know that text message marketing delivers the highest ROI of any marketing channel? And that more customers than ever prefer to connect with brands via text? That is what we do at Attentive. We empower the world’s leading brands to engage with their customers at the right moment, with the right message. Our platform powers more than 400 million messages every day, approaching 100 billion annually.

About the Role

As an Attentive Solutions Architect (SA) within our Professional Services organization, you will be responsible for driving meaningful business outcomes for both our customers and for Attentive through custom technical solutioning. Design comprehensive marketing solutions, mapping out the architecture of the solution, including integration with other data orchestration systems (such as CRM, analytics tools, and third-party services), data flow, and user interactions. Package the requirements and solution into a SOW that clearly describes the problem, solution, timeline, and cost to the client.

We’re looking for naturally curious, creative people that can think on their feet and enthusiastically tackle problems head on. SAs communicate well with any audience from developers to executives, manage client expectations and ensure Attentive receives everything it needs from customers in order to execute.

What you'll accomplish:

Identify solutions for the customer to ensure their success within the Attentive ecosystem, accounting for their tech stack and level of exposure across Attentive offerings

Advise and assist with integrations with other martech systems and data management platforms, ensuring they are receiving maximum value from their entire tech stack, including Attentive

Translate client requests into business and functional requirements, captured in Statements of Work (SOWs)

Propose product enhancements and features to meet client needs, and work with Product team to advocate for new feature development

Provide general technical expertise about the entire digital marketing ecosystem

Deliver technical presentations to clients

Serve as the primary technical point of contact for your customers, building strong relationships and participating in the strategic planning of technology roadmaps, ensuring alignment between business goals and tech stack

Design and implement data pipelines and understand analytics platforms for reporting and data visualization

Your expertise:

Experience: 2+ years of experience in a technical service environment. Ad tech experience not required but preferred

Communication: strong client-facing communication skills; ability to explain technical capabilities to CEOs and CTOs as well as marketing practitioners. Must be able to clearly communicate both verbally and in writing, often explaining complex technical details in a way that is accessible to non-technical stakeholders

Creative problem-solving: affinity for problem solving and crafting creative, reusable solutions. Insightful, innovative and adapts well to a dynamic and fast-paced environment

Programming and Scripting: knowledge of programming languages such as Python, Java, or JavaScript, for use in automation, integration, and sometimes in customizing solutions

APIs and Web Services: understanding of REST APIs for use in integration CRMs, data warehouses, and other marketing tools

Web Design: knowledge of and experience with ad serving and trouble-shooting JavaScript tags, as well as experience with 3rd party data providers both from targeting and analytics standpoint

Project Management: strong decision-making and critical thinking skills; exceptional organization and prioritization skills

Preferred: Background in data architecture and management; familiarity with data warehousing, ETL processes, and real-time data processing

Preferred: familiarity with HTML and Liquid scripting

You'll get competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work.

For US based applicants:

- The US base salary range for this full-time position is $110,000-$120,000 annually + equity + benefits

- Our salary ranges are determined by role, level and location

#LI-AR1

Required profile