Lead Analyst Designer

Job Title:

Lead Analyst Designer

Job Description

We’re Concentrix. A new breed of tech company — Human-centered. Tech-powered. Intelligence-fueled.

We create game-changing solutions across the enterprise, that help brands grow across the world and into the future. We are trusted by clients across all major sectors, from up-and-coming success stories to iconic Fortune Global 500 brands in over 70 countries spanning 6 continents.

Our game-changers:
* Challenge Conventions
* Deliver outcomes unimagined
* Create experiences that go beyond WOW

If this is you, we would love to discuss career opportunities with you.

In our Concentrix Catalyst team, you will work with the engine that powers the experience design and engineering capabilities at Concentrix. A leading global solutions company that reimagines everything CX through strategy, talent, and technology. We combine human-centered design, powerful data, and strong tech to accelerate CX transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.

Qualifications:

• Bachelor’s degree in UX Design, Visual Design, Graphic Design, Communications, or a related field (or equivalent experience).
• 3+ years of experience in UX design, visual storytelling, or presentation design, preferably for executive-level communications.
• Expertise in Google Slides and other presentation tools (e.g., PowerPoint, Figma, Canva) with a strong understanding of layout, typography, and visual hierarchy.
• Proficiency in design software such as Adobe Creative Suite (Illustrator, Photoshop, InDesign) or Figma for creating custom graphics and visual assets.
• Strong understanding of UX principles and information architecture to ensure content is structured for clarity and engagement.
• Ability to simplify complex ideas and data into visually engaging, easy-to-understand slides and communication materials.
• Experience creating executive-level presentations, newsletters, and decks with a strong eye for design, branding, and storytelling.
• Excellent attention to detail and ability to maintain consistency across different formats and communication materials.
• Strong collaboration and communication skills, with the ability to work with stakeholders to refine messaging and visuals.
• Ability to work in a fast-paced environment, manage multiple projects, and meet deadlines.
• Ability to work with senior executives and leadership teams, understanding their preferences and communication styles.
• Knowledge of branding and visual identity guidelines, ensuring consistency across all materials.
• Experience with data visualization tools (e.g., Tableau, Power BI) to enhance storytelling with data-driven insights.
• Familiarity with motion design and animation tools (e.g., After Effects, Keynote animations) to create dynamic and engaging presentations.
• Experience writing or editing executive-level content to complement visual storytelling.
• Familiarity with HTML/CSS or email marketing tools for designing visually appealing newsletters.
• Background in human-centered design (HCD) or behavioral design principles, ensuring content is tailored to audience engagement.

Responsibilities:

• Design visually compelling presentations in Google Slides for executive engagements, ensuring clarity, consistency, and impact.
• Develop newsletters and communication materials with a strong focus on readability, user engagement, and branding.
• Translate complex ideas and data into simple, digestible, and visually appealing formats that resonate with executive audiences.
• Apply UX design principles to structure content in a way that enhances readability, navigation, and audience retention.
• Create and maintain templates, style guides, and visual frameworks to ensure consistency across presentations and communication materials.
• Collaborate with stakeholders to refine messaging, storytelling, and visual flow for maximum effectiveness.
• Optimize slides and content for digital and live presentations, ensuring accessibility and a seamless experience across different formats and screen sizes.
• Stay updated on design trends and best practices to continuously enhance the visual quality and effectiveness of executive communications.

#ConcentrixCatalyst

Location:

MEX Work-at-Home

Language Requirements:

Time Type:

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