Business System Analyst - Consumption Billing

With Confluent, organisations can harness the full power of continuously flowing data to innovate and win in the modern digital world. We have a purpose that drives us to do better everyday – we're creating an entirely new category within data infrastructure - data streaming. This technology will allow every organisation to create experiences and use the power of data in ways that profoundly impact the way we all live. This impact is our purpose and drives us to do better every day.

One Confluent. One team. One Data Streaming Platform.

Data Connects Us.

About the Role:

The finance systems admin will be part of the Confluent Finance Systems group.  She/He will work closely with the monetization, Consumption billing and order to cash team, supporting various system initiatives aligned to Confluent’s Usage Based Billing & Cloud business. As a Consumption Billing Administrator, you will play a crucial role in managing and maintaining our consumption billing system, ensuring accurate and timely billing for our customers.  In addition to being organized and analytical , He/She will be a great team player and communicate effectively with all levels of the organization. You will have the freedom to exercise creativity, and display your problem-solving skills, while contributing to Confluent’s growth.

What You Will Do:

• Manage the end-to-end subscription billing process, including invoice generation, payment processing, and revenue recognition
• Work with Monetization and Billing Engineering teams and ensure cloud consumption billing data is defined adequately and supports the needs of customers and internal business partners
• Coordinate with the Finance team to reconcile billing records, resolve discrepancies, and ensure accurate revenue reporting.
• Analyst who drives implementation and optimization of the systems and processes for usage based billing and subscription management
• Perform periodic audits and reviews to maintain data integrity and compliance with internal policies and procedures.
• Continuously improve billing processes and systems, identifying opportunities for automation and efficiency gains
• Provide systems support and ensure smooth closure of monthly usage based billing cycle.
• Ensure procedures, processes and proper change controls are adhered to on all production changes and implementations
• Evaluate design alternatives and implications on functionality, effort, performance and operations.
• Work with NPI and cross functional project teams to perform end to end testing across subscription billing and revenue systems

What You Will Bring:

• Must have 4-5 years of strong experience working with NetSuite or Subscription Billing Platform ( E.g  Salesforce Billing, Zuora or similar applications)
• 5-6  years experience as systems administrator or analyst supporting subscription  SAAS and Order-to-Cash applications
• Experience with Usage Based Billing applications and a strong understanding of billing processes, revenue recognition principles, and subscription business models.
• Experience working independently in an extremely fast-paced high-growth team environment
• Experience in creating system documentation including configuration changes, data mapping requirements, functional designs, test cases and deployment plans as needed for the engagement
• Experience with CPQ and SFDC subscriptions a plus..
• Must have experience directly working with AR/Billing business users in gathering requirements and developing solutions
• Must have a good understanding of finance and accounting concepts
• Exposure to process and project management methodologies, tools and processes
• Must have excellent oral and written communication skills
• Ability to handle multiple projects and responsibilities with competing priorities
• Bachelor’s Degree in Information systems, Accounting or related experience

Come As You Are

At Confluent, equality is a core tenet of our culture. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. The more diverse we are, the richer our community and the broader our impact. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law.

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