Job description

Established in 2021, Independence Pet Holdings is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.

We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands.

Independence American Insurance Company (IAIC), a subsidiary of IPH, has over 50 years of underwriting experience and a history of innovation in the pet insurance industry. IAIC has built a reputation as a trusted and dependable partner. We are a pet-focused underwriter with deep insurance industry experience, offering a product with proven consumer appeal.

Job Summary:

Independence American Insurance Company (IAIC) is seeking a Business Analyst to work closely with stakeholders, end-users, and IT to establish and implement new processes, process changes, and/or updates to meet specific business requirements.

Job Location: Remote

Main Responsibilities:

Conducts ongoing analysis of business processes and makes recommendations for continuous improvement.
Gathers and analyzes key information for business owners to thoroughly understand and makes recommendations for new and changing business needs; translates business requirements into IT applications.
Focuses on business processes and works to align with organizational goals.
Identifies, defines, produces, and/or updates documentation for new and/or changing processes, systems, and/or programs.
Applies information systems development, implementation, and/or operation control concepts in a wide variety of technology settings.
Ensures all bugs, changes, and features are properly submitted, updated, and/or assigned.
May create end-user documentation.
Participates in user acceptance testing.
Provides pre- and post-implementation support to internal and external users.
Creates and/or delivers functional/business requirements, documentation, and software design specifications.
Performs other duties and responsibilities as assigned.

Qualifications:

Experience: 3 years’ relevant experience
Education: Bachelor’s Degree or equivalent work experience (One-year relevant experience is equivalent to one-year college)

Preferred Qualifications:

Experience in the insurance industry
Proficiency in SQL
Experience with Power BI

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All of our jobs come with great benefits including healthcare, parental leave and opportunities for career advancements. Some offerings are dependent upon the location of where you work and can include the following: