Product Analytics Engineer

We're building a new healthcare clearinghouse

In the healthcare sector, the Health Insurance Portability and Accountability Act of 1996 (HIPAA) requires that all insurance payers exchange transactions such as claims, eligibility checks, prior authorizations, and remittances using a standardized EDI format called X12 HIPAA. A small group of legacy clearinghouses process the majority of these transactions, offering consolidated connectivity to carriers and providers.

Stedi is building the world’s only API-first clearinghouse. By offering modern API interfaces alongside traditional real-time and batch EDI processes, we enable both healthcare technology businesses and established players to exchange mission-critical transactions.

Stedi has lightning in a bottle: engineers and designers shipping products week in and week out; a lean business team supporting the company’s infrastructure; passion for automation and eliminating toil; $92 million in funding from top investors like Stripe, Addition, USV, Bloomberg Beta, First Round Capital, and more.

What we’re looking for  

Every month, millions of eligibility checks, claims, remittances, and claim statuses flow between healthcare providers and payers through our clearinghouse. Our Network Operations team is responsible for the health, growth, and operational efficiency of this system.

As a Product Analytics Engineer your job is to analyze the transactions flowing through our rails in order to improve eligibility check success rates, reduce claim rejections, and optimize our payer routes.

What you'll do

• Define business metrics to determine the “network health” of our clearinghouse

• Instrument dashboards, reports, and alerts for both the network operations and engineering teams to take action on in order to continuously improve our payer routing and API logic

• Work with product, engineering, and design to “productize” these metrics within the Stedi application for end-customer consumption

• Build internal tools, scripts, and runbooks to help Stedi manage the network and make decisions quickly

• Manage a well-defined backlog of issues in GitHub

Who you are 

• You have exceptional analytics and documentation skills: You’ve made a career in working with data to improve products and overall business operations. You know the tools, best practices, and playbooks necessary to stand up a high-performing and organized analytics function at the company.

• You know the tech stack. You consider yourself an expert in the modern data stack (DBT, Redshift, Quicksight), and consider yourself an expert in SQL, data visualization, and structuring complex database schemas. You are excited about using new AI technologies to enhance your productivity and output.

• You create and execute your own work: You are relentlessly curious, and want to become an expert in the product and the overall operation so you can create and prove your own hypotheses. You are not satisfied in a role where someone hands you requirements.

• You do what it takes to get the job done. You are resourceful, self-motivating, self-disciplined, and don’t wait to be told what to do. You put in the hours.

• You move quickly. We move quickly as an organization. This requires an ability to match our pace and not get lost by responding with urgency (both externally to payers and internally to stakeholders), communicating what you are working on, and proactively asking for help or feedback when you need it.

• You are a “bottom feeder”. You thrive on the details. No task is too small in order to find success, generate revenue, and improve our costs.

At Stedi, we're looking for people who are deeply curious and aligned to our ways of working. You're encouraged to apply even if your experience doesn't perfectly match the job description.