Description

Product Operations and Insights Analyst

Splunk is here to build a safer and more resilient digital world. The world's leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. While customers love our technology, it's our people that make Splunk stand out as an amazing career destination and why we've won so many awards as a best place to work. If you become a Splunker, we want your whole, authentic self, what we call your "million data points''. So bring your work experience, problem-solving skills and talent, of course, but also bring your joy, your passion and all the things that make you, you.

Role Summary:

The Product Strategy and Operations team at Splunk is focused on scaling and driving results for the Products Organization through advisory programs, tools, and mechanisms in support of the product life cycle, planning and prioritization, customer feedback collection, and growth opportunities for our engineering employees.

As Product Operations and Insights Analyst for the Product organization, you will play a critical role in helping drive growth and improvements in our products through the use of analytics and metrics. In this role, you will develop and maintain advanced dashboards and reporting tools, as well as assist in preparation of content for Executive discussions.

The successful candidate will work closely with cross-functional teams across Splunk and Cisco to analyze data, identify trends, and provide actionable insights that make our products better. A strong product and analytics background and the ability to thrive in a fluid, collaborative environment is required. The role is remote within the locations specified in the U.S. with the opportunity to go to a nearby office if needed.

What you’ll get to do:

Support and enable strategic decision-making through developing and maintaining advanced dashboards and reporting tools that provide real-time insights into business performance and operational efficiency.
Conduct in-depth data analysis to identify trends, patterns, and opportunities for improvement.
Support preparation of content for Executive discussions and decision-making through data-driven insights and recommendations.
Drive continuous improvement and optimization initiatives across technical processes, workflows, and systems to empower and enable scaling.
Work with IT and data teams to ensure data integrity and accuracy.
Collaborate with various partners and stakeholders across Cisco and Splunk.
Identify and communicate insights to stakeholders, including Products Leadership.

Must-have Qualifications:

Requires a minimum of 5 years of related experience with a Bachelor’s degree in Computer Science, Data Science, Data Engineering, or a related field.
Proven experience in business operations, analytics, or a similar role.
Strong analytical skills with the ability to interpret complex data sets and translate findings into actionable insights.
Proficiency in data analysis and visualization tools such as Excel, Tableau, or Power BI.
Excellent communication and presentation skills in English.
Strong problem-solving abilities and attention to detail.
Ability to work collaboratively in a fluid team environment and manage multiple priorities. Ability to work independently and asynchronously across disparate time zones.
Nice to have: Familiarity with SalesForce, CRM and ERP systems and experience with SQL or other data querying languages.

Splunk is an Equal Opportunity Employer

At Splunk, we believe creating a culture of belonging isn’t just the right thing to do; it’s also the smart thing. We prioritize diversity, equity, inclusion, and belonging to ensure our employees are supported to bring their best, most authentic selves to work where they can thrive. Qualified applicants receive consideration for employment without regard to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition, genetic information, veteran status, or any other consideration made unlawful by federal, state, or local laws. We consider qualified applicants with criminal histories, consistent with legal requirements.

Note:

Base Pay Range

SF Bay Area, Seattle Metro, and New York City Metro Area

Base Pay Range: $133,600.00 - 183,700.00 per year

California (excludes SF Bay Area), Washington (excludes Seattle Metro), Washington DC Metro, and Massachusetts

Base Pay Range: $120,240.00 - 165,330.00 per year

All other cities and states excluding California, Washington, Massachusetts, New York City Metro Area and Washington DC Metro Area.

Base Pay Range: $106,880.00 - 146,960.00 per year

Splunk provides flexibility and choice in the working arrangement for most roles, including remote and/or in-office roles. We have a market-based pay structure which varies by location. Please note that the base pay range is a guideline and for candidates who receive an offer, the base pay will vary based on factors such as work location as set out above, as well as the knowledge, skills and experience of the candidate. In addition to base pay, this role is eligible for incentive compensation and may be eligible for equity or long-term cash awards.

Benefits are an important part of Splunk's Total Rewards package. This role is eligible for a competitive benefits package which includes medical, dental, vision, a 401(k) plan and match, paid time off and much more! Learn more about our next-level benefits at https://splunkbenefits.com.

Thank you for your interest in Splunk!

Product Operations and Insights Analyst

Job description

Description

Role Summary:

What you’ll get to do:

Must-have Qualifications:

Splunk is an Equal Opportunity Employer

Required profile

Experience

Hard Skills

Other Skills

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