Field Service Technician

At Pitney Bowes, we do the right thing, the right way.  As a member of our team, you can too.

We have amazing people who are the driving force, the inspiration and foundation of our company. Our thriving culture can be broken down into four components: Client. Team. Win. Innovate.

We actively look for prospects who:
•    Are passionate about client success.
•    Enjoy collaborating with others.
•    Strive to exceed expectations.
•    Move boldly in the quest for superior and best in market solutions.

Job Description:

Join our team and earn $22.00 / per hour

Are you client-focused, take genuine pride in your work, and ready to be financially rewarded for getting the job done?

If so, consider our Field Service Technician role. This role will serve the areas of Fayetteville and Wilmington in North Carolina.

Why this role is different:

• We train: whether starting a new career, changing careers, or an established field tech, you will always find yourself learning and growing.
• Everything is provided: tools, equipment, car allowance, and mileage reimbursement.
• Comfortable work environment: work from home and business client sites.
• Offers a real career path with the opportunity to advance.
• Stability & Security: full-time hours with a Monday through Friday day schedule.
• Benefits: paid time off, medical/dental/vision benefits effective first of the month after the start date.

What you will do:

• Install, service, and upgrade Postage Meters and other shipping and mailing hardware at client sites.
• Troubleshoot and repair equipment, taking ownership and pride in your work to minimize repeat calls (client comebacks).
• Review job aids and train clients on using the equipment.
• Keep clients apprised of progress during maintenance or a down system situation.
• Grow your skillset to work on top-of-the-line products, copiers, or Smart Lockers that keep our clients' packages and parcels safe.
• Contribute to revenue growth through sales leads, supplies sales, and billable professional services.

Who you are: 

• An individual with mechanical experience; someone who can turn a wrench to make a piece of machinery work.
• Someone who can communicate with our clients.
• A person who loves to offer additional products or services when a need is observed onsite to increase revenue, help clients, and earn commissions.
• An individual who has a valid driver's license, a clean driving record, and a reliable vehicle for daily travel to multiple customer locations.
• A person that can lift or move 55 lbs with or without accommodation.  
• Someone who wants to learn and grow with our company and work Monday through Friday with overtime if needed.
• Complete familiarity with a Windows environment and basic knowledge of PC and Networking (Preferred)
• Experience with automated equipment (Preferred)

Our Team: 

Within our Sending Technology Solutions team, we provide a full range of mailing equipment and postage meters, maintenance and support services, and supplies that enable our clients to create mail and evidence postage efficiently. We segment our Solutions business between our North America operations, comprising the U.S. and Canadian businesses, and our international operations. We are a leading provider of postage meters and have approximately one million meters installed.

Check out our mail stations: SendPro Series C&P, DI2000 and our newest product/service-Smart Lockers.  Machines for automating the insertion of mail into envelopes, opening mail, creating/printing documents, and shredding office documents.

• SendPro MailCenter- Mailing & Shipping Postage Meter
• PitneyShip Cube
• Smart Lockers
• Relay Folder Inserters

We will:

• Provide the opportunity to grow and develop your career
• Offer an inclusive environment that encourages diverse perspectives and ideas
• Deliver challenging and unique opportunities to contribute to the success of a transforming organization
• Offer comprehensive benefits globally (PB Live Well)

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Women / Minorities / Veterans / LGBTQ+ / Individuals with Disabilities are encouraged to apply.

All interested individuals must apply online. Individuals with disabilities who cannot apply via our online application should refer to the alternate application options via our Individuals with Disabilities link.