Director of Operations

Fantastic senior-level career opportunity with a well-established Canadian company with over 10,000 employees. The organization’s culture emphasizes collaboration and innovation in a healthy work environment.

Who- the Company:

Our client is a successful and stable company that is headquartered in Alberta and has operations across Canada. The company already has presence in BC but is aiming to improve the brand’s visibility and the overall revenues in BC in the coming years. The company is broadly speaking in the health & wellness sector.

What- the Role:

Our client seeking a new Director of Operations for the British Columbia region, which currently totals over 250 people working in around 20 offices/operational sites. The Director will report into a Vice President of Operations and will have 2 to 4 direct reports on their team. The new Director will play a pivotal role in leading operational excellence across multiple offices within their area. The Director will focus on enhancing customer satisfaction and loyalty, increasing employee engagement, attracting new top talent to the company, and generally leading overall operational business performance and business development in the BC region. The Director of Operations will be both hands-on and strategic, ensuring that daily activities of the BC team are aligned with the company’s vision and growth plans.

Who- the Candidate:

We are looking for an individual with at least 10 years of progressive experience in operations and team leadership. Qualified candidates will be well-networked and well-established in British Columbia, with a deep understanding of the unique business landscape and business culture in BC. Experience in retail, hospitality, health & wellness, or another service-oriented and predominantly B2C sector is required. MBA or other qualifications such as PMP is an asset. Qualified candidates for this role will welcome challenges and be able to spearhead change management and positive transformation. We are looking for a new Director of Operations who can analyze the business, identify areas of opportunity and address areas of weakness, and be able to work with their team to strategically deliver. This company is looking to grow their presence and revenues in BC in the coming years and this Director of Operations will play a key role in that growth! The Director will have opportunity to potentially develop in future to Vice-President level, based on performance and results.

How Much:

Competitive base salary commensurate with level of skills, experience, and education, likely in the range of $100,000 to $130,000, plus a robust performance-based bonus. The company also provides a solid RRSP match, professional development support, excellent health, dental, & vision benefits, and other perks. Please discuss your compensation expectations in further detail with SWIM.

Where:

HYBRID / REMOTE WITHIN BC/ BUSINESS TRAVEL. Based in British Columbia- preferably based in the Lower Mainland, although possibly this Director can be based elsewhere in BC if they are very mobile and can easily get to Greater Vancouver on a few days’ notice. This role will involve at least a couple business trips a quarter within BC (the Interior, the Island, etc.), and also a couple trips annually to the HQ in Alberta or to visit other operations across the country.

When & How to Apply:

Swim Recruiting will be presenting the profiles of short-listed candidates directly to the hiring team. If you already have a Recruiter at SWIM, please reach out very soon. If you do not yet have a contact at Swim Recruiting, please hit 'APPLY NOW' to send us your resume (preferably in MS Word format as it works best with our internal systems). Thank you!