Job description

Job Description

At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX Automation. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities. Learn more at www.verint.com .

Overview of Job Function:

Verint is currently seeking an enablement operations intern responsible for assisting the enablement operations team with a wide variety of tasks and projects. He or she will assist with the review and organization of sales content. The evaluation will include retirement of outdated assets, identifying content that needs to be updated, monitoring the progression of new sales content as it is developed, finalized and approved, and uploaded to the Learning Management System. Additional work will include assisting with the organization, scheduling, and post-event evaluation of different internal sales enablement events and programs, creating and updating team process documentation and job aids, and assisting with updating internal website resources.

Principal Duties and Essential Responsibilities:

Sales content portal clean up and improvement work

Tagging and search/findability
Availability (or absence) of specific content by topic and asset type
Collaboration with internal subject matter experts to identify needs, capture information

Job Aid creation and updates
Presales Community clean up

Removal of old content
Check for broken links and update as needed

Minimum Requirements:

Business or Communications Major with an emphasis in General Business, Marketing or Sales
Strong communications, writing and creative thinking skills
Detail-oriented and organized
Proficiency in MS Office (Word, Excel, PPT)
Strong desire to learn more about sales and sales enablement
Ability to take direction and absorb information quickly
Willingness to work independently as well as collaboratively
Good internet bandwidth and environment (workspace) to support remote working
Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC, SS Verification, as well as credit and drug screening, where applicable and in accordance with federal and local regulations.

Preferred Experience:

Completed one or two sales courses that had applied to sales knowledge in the curriculum and/or previous experience in a B2B sales role
Proficiency in Microsoft Teams and/or SharePoint
Use of video (recordings) to capture learning clips / demos

MIN: $20/HR

MAX: $30/HR

Required profile