Program Manager, Quality Control and Testing

About Paxos

Today’s financial infrastructure is archaic, expensive, inefficient and risky — supporting a system that leaves out more people than it lets in. So we’re rebuilding it.

We’re on a mission to open the world’s financial system to everyone by enabling the instant movement of any asset, any time, in a trustworthy way. For over a decade, we’ve built blockchain infrastructure that tokenizes, custodies, trades and settles assets for the world’s leading financial institutions, like PayPal, Venmo, Mastercard and Interactive Brokers.

About the team

The Compliance team at Paxos plays a vital role in ensuring the company adheres to global regulatory standards across financial products and services. This team tackles complex challenges such as AML, sanctions, and transaction monitoring, all while ensuring a robust compliance framework in a rapidly evolving crypto and fintech landscape. By safeguarding Paxos against regulatory risks, the team is essential in helping the company achieve its mission of creating a more transparent and efficient financial ecosystem.

About the role

The QA & Testing Program Manager is responsible for leading and enhancing Paxos’ compliance quality assurance and external partner testing framework. This role focuses on evaluating compliance effectiveness, conducting internal and external compliance reviews, and ensuring regulatory standards are met. This role is responsible for developing a scalable, data-driven QA & testing program that strengthens compliance processes across Paxos.

What you'll do 

• Develop and manage the QA and testing framework to assess and enhance compliance effectiveness across internal processes and external partnerships.
• Conduct data-driven compliance testing and quality assurance reviews, using analytics to assess control effectiveness and identify risk areas.
• Oversee third-party compliance testing, evaluating external partner risk and adherence to regulatory requirements.
• Implement process improvements based on testing results to enhance regulatory compliance and operational efficiency.
• Collaborate with cross-functional teams including to integrate data analysis and automation into compliance quality assurance and testing.
• Monitor and report on QA and testing results, providing insights and recommendations to leadership for continuous improvement.
• Ensure alignment with evolving regulatory requirements, proactively identifying compliance risks and adapting testing methodologies accordingly.

About you

• 5+ years of experience in compliance testing, audit, risk management, or quality assurance, preferably in fintech, financial services, or crypto/blockchain industries.
• Strong knowledge of regulatory compliance frameworks (AML, BSA, financial crime compliance, third-party risk management).
• Strong analytical skills and proficiency with tools such as Google Suite, Looker, and Compliance Monitoring Systems (e.g., ComplyAdvantage, Chainalysis, Hummingbird).
• Experience conducting QA assessments and compliance testing for both internal operations and external parties. 
• Proficiency data analysis, with the ability to assess compliance controls, analyze large datasets, and identify discrepancies.
• Excellent stakeholder management and communication skills, with the ability to work cross-functionally.
• Ability to develop and implement process improvements based on testing results and compliance insights.

Pay and benefits