Job description

JOB DESCRIPTION

RESPONSIBILITIES AND ASSIGNMENTS

Design, own, and drive IT projects to accelerate the integration of systems and processes with our parent company.
Support users in resolving problems with IT and 3rd party systems.
Assist in machine provisioning, onboarding, and other key processes.
Hands-on troubleshooting of hardware, software applications, networking, and other technical issues.
Develop and document best practices, tools, and tips, enhancing internal troubleshooting processes
Manage relationships with vendors and 3rd party providers to provide application support.
Timely resolution to problems and serve as a point of escalation for team and users
Develop processes for reviewing, testing, documenting, and improving practices within the team around security, automation, and issue response.
Engage with partners throughout the organization to proactively address concerns and technical pain points.

REQUIREMENTS AND QUALIFICATIONS

Bachelor’s degree in Computer Science, Information Technology or related field.
Experience in IT operations or management with demonstrable success and impact.
Skilled in G Suite and Okta
Excellent troubleshooting skills.
Strong communication and interpersonal skills.
Ability to work in a fast-paced, dynamic environment.
Passionate about developing and contributing to a high-performing team.
If you are a highly motivated and driven IT professional with experience in providing exceptional IT support, please apply to this role. You will have the opportunity to work with cross-functional teams and external vendors to provide high-quality IT solutions to our employees and support the integration of our systems and processes with our parent company
Diferenttial possuir: Familiarity with Jira and Slackm, basic networking knowledge.

ADDITIONAL INFORMATION

#remote

"remote"

DREAM BIG WHEN IT COMES TO TECHNOLOGY. BE A COMPASSER! 🚀

Compass UOL is a global company that is part of AI/R, which drives the transformation of organizations through Artificial Intelligence, Generative AI, and Digital Technologies.

We design and build digitally native platforms using cutting-edge technologies to help companies innovate, transform businesses, and drive success in their markets. With a focus on attracting and developing the best talent, we create opportunities that improve lives and highlight the positive impact of disruptive technologies on society.

That's why our selection process goes beyond technical skills. Our goal is to find unique individuals with the potential to make an extraordinary impact on our clients.

We empower talent without borders and promote knowledge and opportunities in the latest market trends, driving significant results.