Manager's Assistant

As an equal opportunity employer, we are looking to build a diverse workforce that reflects the diversity of our clients and the customers we serve. Learn more about working for WCB at Careers - WCB Alberta

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Manager’s Assistant

Client Services & Disability Management

Edmonton, AB

Temporary Full-Time Position (6 months with possibility of extension)

An exciting opportunity exists for an individual with excellent administrative skills to work in a dynamic customer service environment.  This position reports to the Manager, Client Services and is responsible for providing administrative support to the Manager and their teams. This position is eligible for hybrid work module (combination of work from home and work in Edmonton office).

Your Manager’s Assistant responsibilities:

• Provides administrative support to the Manager and Customer Service teams.

• Maintains monthly scheduling calendar, processes weekly attendance reports and reconciles attendance profiles for quarterly corporate reporting.

• Coordinates calendar updates, absence information, e-mail distribution lists, systems access, move requests, and orders supplies.

• Coordinates & transcribes meetings, maintains electronic appointment schedules and assembles meeting information.

• Coordinates and completes monthly, quarterly and yearly reporting for budget, expense claims, variance reporting, administrative support expenses and staffing.

• Assists in management of unit P-cards which includes preparing monthly expenditure reconciliation report for the unit.

• Maintains unit performance metrics and scorecard.

• Opens and distributes incoming mail.

• Answers, screens and directs telephone queries received to the appropriate area.

• Coordinates travel arrangements for meetings, conferences, courses and seminars.

• Coordinating staff appreciation, morale activities as required.

• Maintains office supply inventory and requisition needed materials/office equipment for the department.

• Responsible for gathering information and creating documents and other confidential material for the Managers.

• Performs IMAC Coordinator duties including reviewing and submitting moves for Edmonton and Calgary staff.

• Performs all administrative tasks for onboarding (SARFs, updates to all DM documentation, etc.).

• Ad-hoc reporting responsibilities as required.

Your experience and skills:

• High school diploma supplemented with business administration or secretarial courses. 

• Several years of related administrative experience.

• Strong attention to detail and exceptional skills in Excel are required for this position.

• Proficient in the use of software packages including Microsoft Word, Access, PowerPoint and Lotus Notes.

• Exceptional communication and interpersonal skills.

• Excellent organizational and time management skills, and the ability to work under pressure.

• Positive attitude, team player with a strong customer service focus.

We offer a competitive salary, a comprehensive benefits package, flexible work schedules and hybrid work opportunities that foster a healthy work-life balance. You’ll work with supportive leaders and skilled professionals in a caring and collaborative work environment. For more information, please see our Employee Handbook, available on our website.

Salary: $51,624 to $57,402 per annum (Salary Grade 6)

We are committed to providing equal opportunity to all qualified persons, without regard to race, colour, religion or national origin, gender (or gender identity or expression), age, sexual orientation, physical or mental disability.  Equal opportunity is provided in employment, promotions and wages.

Final external candidates for this position will be required to undergo a security clearance as a condition of employment. Successful candidate must reside in Alberta and be able to work in person in our Edmonton downtown office as required by their position.

We thank all applicants for their interest; however, only candidates under consideration will be contacted.

Closes: February 28, 2025