Business Analyst, Digital

Here at Scotts Miracle-Gro there is no such thing as a typical day. Our culture is constantly energized by new and exciting growth opportunities and at a rapid pace. Below are details on an open job. If the role interests you and you would like to be considered we encourage you to apply!

We are looking for a Business Analyst, Digital to join our organization!

A Business Analyst (BA) for mobile applications, custom applications, and Marketing Cloud is a versatile role that bridges the gap between business needs and technical solutions. This BA is responsible for understanding the business requirements, translating them into clear and concise specifications, and collaborating with development teams to ensure successful implementation. Key responsibilities include eliciting and analyzing requirements, creating user stories and acceptance criteria, collaborating with UX designers, and creating detailed documentation.

A successful BA in this role must possess a strong foundation in business analysis principles, combined with a keen ability to adapt to the specific needs of each project. By understanding the unique challenges and opportunities presented by each product, the BA can effectively bridge the gap between business and technology.

Job Responsibilities:

-Product and Business Knowledge
Understand Business Needs: Understand the core business objectives and how this/these product(s) will contribute to achieving them.
Understanding Product: Understand the features and functionality of each product and how the end user experiences the product

-Requirements Gathering
Intake Requests from Stakeholders: Receive requests from various stakeholders, including product owners, end-users, and internal teams and collaborate with the lead Product Owner as they prioritize requests
Elicit Requirements: Be proactive in gathering detailed requirements from stakeholders, including functional, non-functional, and user experience (UX) requirements. Stakeholders may vary by product and project.

-Communicate Requirements
Create User Stories and Acceptance Criteria: Develop detailed acceptance criteria for each user story to define the specific conditions that must be met to consider the story complete.
Effectively Communicate Requirements: Clearly communicate requirements to the development team so they can break down complex requirements into smaller, manageable units and identify potential conflicts or ambiguities.

-Collaboration and Communication
Communicate Effectively: Interact with various stakeholders, including developers, testers, and product owners, to ensure everyone understands the requirements and expectations.

-Thorough Documentation
Create Documentation: Develop clear and concise documentation, such as functional specifications, user manuals, and test cases.
Define Test Scenarios: Create clear test cases for the QA team to verify that the deliverable meets the specified requirements.

-User Journey Flows and Design
Create Process Flows: Be able to map out user journeys (low fidelity) to visualize how users will interact with a feature deliverable. 
Collaborate with UX Designers: Work closely with UX designers sharing with them feature requirements so they can create intuitive and user-friendly interfaces.

Skills

-Stakeholder Management: Excellent communication, interpersonal, and negotiation skills to effectively interact with stakeholders at all levels.
-Excellent Verbal and Written Communication: Ability to translate business needs into clear, concise, and unambiguous requirements using techniques like user stories, use cases, and process flows.
-Effective in Various Workflows: Fundamental understanding of software development principles, methodologies (Agile, Waterfall), and technologies (mobile, web, cloud).
-Nimble Mindset: Ability to understand and effectively balance the needs of multiple product teams and their stakeholders

Education:

-Completed Bachelors Degree in Business Administration, Computer Science, or related field

Experience :
-Experience with Agile methodologies
-Experience the Mobile Applications development teams and process
-Experience with Salesforce Marketing Cloud or other comparable CRM tools
-Experience eliciting, documenting, and clearing communicating business requirements
-Experience navigating ambiguous situations 

Here at ScottsMiracle-Gro, we believe providing an enriching and engaging employee experience is what sets us apart from other organizations. We recognize our employees are so much more than just their job title so we offer programs and benefits that support them in all aspects of their lives. Wondering how we do it? Below is a glimpse of our highlight reel…

• Our Live Total Health program provides you with options to align to your personal needs.  Selections range from medical, dental and vision coverage for you, your spouse/domestic partner and dependents to an outstanding wellness reimbursement program to an unbelievable 401K match (up to 7.5%) as well as a 15% discount on company stock and much more

• We know our talent is our most precious asset and your unique development contributes to our organization’s success now and in the future.  Career growth at our company is not always a ladder.  It’s much more like a rock climbing adventure.  Grow through exploration and experiences rather than a predictable linear path.

• We value the importance of family. We provide access to Maven Family Planning and up to $30,000 to accommodate for adoption, fertility and surrogacy.

• Be part of something bigger by joining one of our Employee Resource Groups focusing on diversity and inclusion, family, education and sustainability: Scotts Women’s Network, Scotts Black Employees’ Network, Scotts Veterans Network, Scotts Young Professionals, Scotts Pride Network (GroPride), Scotts Associates for a Greener Earth (SAGE), Scotts Family TREE and our Associate Boards.

• Join a company with a strong belief in giving back to the communities where we live and work.  We have a shared passion for service and volunteerism and believe participating in community service benefits our communities and strengthens our team. 

Not interested in this role? Stay up to date on future opportunities by joining our ScottsMiracle-Gro and Hawthorne Gardening talent communities.

Scotts is an EEO Employer, dedicated to a culturally diverse, drug free workplace.

EEO/AA Employer/Minority/Female/Disability/Veteran/Sexual Orientation/Gender Identity

Notification to Agencies:

Please note that the Scotts Miracle-Gro company does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Master Service Agreement, and specific approval to submit resumes to an approved requisition, the Scotts Miracle-Gro company will not consider or approve payment regarding recruiter fees or referral compensations.