Product Manager

Job Description: 

Product Manager

Data-Basics I Jonas Software

Remote USA

Position Summary:

As Product Manager, you champion your product(s) through a robust lifecycle.  You’re in touch with customers, on top of market trends, and ahead of the curve when forming strategies to develop and enhance products in your care.  You define business requirements, design user experiences and set expectations of quality in product results.  You monitor, guide and cajole progress from the engineering team, you train and support the technical implementation and support staff, and you motivate and inform the sales and marketing teams to ensure your product shines in the spotlight.  You listen to feedback from clients (internal and external) to improve the ROI of your product(s), and you report on bottom-line success.

Job Responsibilities:

• Gather input from stakeholders, including customers, internal users, market and competitive research, to define product strategy and requirements.
• Define business strategy for products, recommend pricing strategies and prepare product business plans that include ROI projections and short / long term product roadmaps.
• Document detailed requirements for product features and enhancements, including working with key accounts to define custom requirements and coordinate these projects.
• Work closely with engineering teams to prioritize tasks and set release schedules.
• Participate in QA and acceptance testing of product features and releases.
• Coordinate training and documentation efforts for internal sales and technical staff.
• Act as a liaison between internal staff and engineering for troubleshooting escalated product issues.
• Coordinate with marketing for product launches and promotions.

Job Qualifications:

• An excellent collaborator, with the ability to bring together diverse interests including customers, sales, engineers, support, executives to achieve consensus on product direction and priorities.
• A creative visionary who can imagine an innovative future and drive for results to bring that vision to reality.
• A detailed task master who holds themselves and those around them to a high standard of quality for product development, while demonstrating interpersonal savvy.
• Excellent problem solving and troubleshooting skills, unwilling to give up on solving difficult technical problems and then making sure they don’t have to recur.
• A strong business sense, customer focused and a sales-oriented leader who pushes hard to make sure products are successful.
• A strong communicator - via writing, visuals, video, and in person, who can use multiple tools to teach, excite and unify around the product strategy.
• A strong sense of ownership and self reliance in making projects successful, exhibits a drive for results.

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More About Jonas Software:

Jonas Software is the leading provider of enterprise management software solutions to the Country and Golf Clubs, Foodservice, Construction, Fitness & Sports, Attractions, Salon & Spa, Education, Radiology/Laboratory Information Systems, and Product Licensing industries. Within these vertical markets, Jonas is made up of over 65 distinct brands, which are respected and leaders within their own domain.

Jonas’ vision is to be the branded global leader across the aforementioned vertical markets and to be recognized by customers and respective industry stakeholders as the trusted provider of ‘Software for Life’ and as an ambassador for technology, product innovation, quality, and customer service.

Jonas Software is the valued technology partner of over 60,000 customers worldwide in more than 30 countries. Jonas employs over 2,000 skilled individuals consisting of a cross-section of industry experts and technology professionals.  Jonas is headquartered in Canada and also operates offices throughout North America, the United Kingdom, Europe, Australia New Zealand and Africa.  Jonas is a 100% owned subsidiary of Constellation Software Inc., headquartered in Toronto and traded on the S&P/TSX 60.