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Senture provides comprehensive contact center service support nationally. Senture was founded in April 2003 with the goal of creating a premier domestic contact center solutions company which delivers an excellent customer experience to those we work and interact with. Guided by our mission statement, “To encourage, empower, and enrich the lives of those we employ and those we serve”, we grow through an employee-centric approach to service delivery. Our clients(both private and public sector), enjoy a very hands-on style of partnership, with a strong spirit of teaming together to achieve mutual objectives. Our award-winning support services are second to none, and our clients appreciate this approach.
Senture is seeking a writer with exceptional writing, research, and organizational skills to support the Business Development proposal department. This position will be responsible for developing content and completing writing assignments in relation to business development activities. Looking for a positive individual who is eager to be part of a team, enthusiastic about developing general and technical content, is able to work effectively as an individual and as a team member, has an ability to understand/follow direction, is able to meet tight deadlines, adjust to changing priorities, and accept constructive feedback.
This position is fully remote with limited travel.
At this time, Senture can only offer employment to individuals located in the following states AL, FL, GA, IN, KY, LA, MI, MS, NC, OH, OK, TN, TX, VA.
Undergraduate degree in English, Communications, Journalism, Marketing, or related field
Three years of experience with Federal/SLED government proposals
Ability to prioritize and multi-task working on large assignments and small tasks
Strong organizational skills and attention to detail
Excellent written and oral communication skills
Proficiency with Microsoft Office and Adobe Suites
Basic understanding of call center operations
High-level understanding of emerging technologies such as Cloud, AI-Assistant, Bots, Conversational AI
Inquisitive, and eager to learn about new technology and solutions
Developing content for the proposal department to answer RFx requests
Writing case studies, past performance narratives, white papers, capabilities statements, marketing material
Interviewing SMEs to draft content
Translating solution design points into high level diagrams
Drafting narrative from bullet points, summaries, and technical discussions
Formatting, proofreading, and finalizing outgoing writing assignments
Drafting boilerplate content when not working on other assignments
Attending and assisting during proposal and general business development meetings
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable qualified individuals with disability to perform the essential duties listed above.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Required profile
Experience
Industry :
Telecommunication Services
Spoken language(s):
English
Check out the description to know which languages are mandatory.