Accounts Payable Supervisor

Sonder is on a mission to revolutionize hospitality and make a world of better stays open to all. No two Sonders are the same – each property has a bespoke design and contains a mix of rooms, suites, and apartments. Though each Sonder is unique, our mobile app allows guests to effortlessly navigate their stay. From check-in to checkout, everything they need is just a tap away. To be better is a never-ending pursuit and revolutions don’t happen overnight. But, together, we can forever change the way people stay, for the better. 

We are looking for someone who breathes hospitality operations and is energized by the opportunity to maximize, motivate, and inspire a team to deliver an amazing Sonder guest experience. Our Sonder locations are distributed across a city in different shapes, sizes, ages, and styles, and we pride ourselves on offering a hotel-like service. That’s what you’ll own.

Life At Sonder

We aspire to build a workplace where employees can thrive. Our culture shapes how we make decisions, how we conduct meetings, how we communicate, and how we treat each other. It’s the coordinated way in which we work that gives us a shot at achieving the epic tale we hope to be part of. Our Leadership Principles are a foundational part of our culture and they play a vital role in guiding the values and actions of our team members. Each of these principles is at the heart of what we do. Check out this article to find out more about our Culture and Principles.

Supervise daily activities of the Accounts Payable Teams with oversight of 3+ direct reports. Own and champion the team’s processing deliverables, and work with the team to achieve quality and service goals. Ensure the daily workload is efficiently managed to meet overall expectations and service deliverables.

AT SONDER YOU WILL:

• Supervise associates to include, but not limited to, staffing, training, coaching, performance management, analysis and problem resolution.

• Identify and drive process improvements and change to increase efficiencies that reduce turnaround time, increase accuracy and overall internal and external customer satisfaction.

• Develop, own and maintain metrics/reporting/dashboard to ensure relevant AP metrics are achieved or exceeded. Monitor workflow queues, prioritize and distribute workload necessary to meet or exceed metrics.

• Business owner for any tool or technology implementation to drive operational efficiencies

• Research, analyze, and audit vendor invoices processing, payments, and accounting entries

• Promote and foster strong trusting relationships and be the escalation point for internal customers and vendors to ensure accurate/timely processing of the financial obligations of the company.

• Assist with internal and external audit requests

• Assist with month end close out to ensure reports are accurate

• Other duties as assigned.

WHAT WE LOOK FOR:

• Bachelor’s Degree in Accounting, Finance or Business Administration

• 3+ years Accounts Payable experience within a shared service environment with high transactional volume

• Windows based programs and Microsoft Office Suite experience (Intermediate Excel skills)

• Expertise or significant exposure to major ERP Application (i.e. NetSuite, SAP, Oracle, etc.)

• Meticulous attention to detail is a must

• Ability to write and maintain reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from various interested parties.

• Business acumen and customer service oriented demeanor; written and verbalMust be self-motivated and self-directed

• Experienced working in a team setting

• Able to work in a fast-paced environment under pressure and meet short deadlines

• Must have great organizational and multi-tasking skills

PREFERRED:

• 4-6 years Accounts Payable experience within a shared service environment with high transactional volume

• Previous experience as a team lead or supervisory role in Accounts Payable

Benefits

We offer attractive employee travel perks for any Sonder location as well as health and lifestyle benefits. For eligible employees, benefits may include:

• Competitive compensation

• Medical, dental and vision insurance (where applicable)

• Flexible vacation

• Wellness and volunteering days

• Annual free credits and discounts to stay in Sonders

• Workplace flexibility (for remote-specified positions only) #ABetterWaytoWork

Learn More About Sonder

• Corporate Responsibility & Sustainability

• Data Privacy Policy

• Blog: Sonder Stories

• Instagram: @sonderstays

Equal Opportunity

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other classification protected by applicable state, federal or local law. Extend Hospitality To All is one of Sonder’s Leadership Principles. Living up to that principle means fully embracing diversity: ensuring that all of our employees, guests, partners, and communities feel safe, respected, included, cared for, and empowered. 

As part of our commitment to creating a workplace open to all, we have created Sonder Circles, also known as employee resource groups. These groups aim to foster a diverse, equitable, and inclusive workplace aligned with the communities they serve. 

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please email Recruiting.