Sr Manager, IKC Operations Support

• Manages and drives strategic and operational initiatives in collaboration with cross-functional teams of clinical, operational, and senior business leadership  

• Develops and communicates project scope, timeline, plan, resource requirements, and assumptions  

• Creates, implements, and drives adoption of processes and solutions to further clinical and business outcomes  

• Communicates project status updates and needs to senior leadership; prepares, reports, and manages against targets/goals including scope, schedule, metrics, and revenue 

• Drives nationwide implementation and adoption of key strategic initiatives in partnership with broad group of stakeholders, including but not limited to legal, technology, clinical audit, physician and patient engagement  

• Oversees and manages multiple Regional Operations Coordinators and Analysts; provides coaching and project sponsorship, removes barriers as necessary    

• Provides oversight and directs the day-to-day work of multiple individual contributors

• Accountable for teammate engagement, belonging, and Special Place  

• Manages recruiting, hiring, and onboarding activities of team

• Manages performance evaluations and professional development of team

• Participates in coaching teammates across the broader Ops Support lane 

Stakeholder Management

• Supports divisional operations leadership in managing goal tracking, scorecards, project portfolio management, business reviews, and supporting projects 

• Leverages hypotheses-based approach to identify, validate, and quantify opportunities in partnership with operations leadership; supports with analysis as necessary  

• Designs / delivers executive communications, facilitate meetings, and manage relationships with key strategic partners including payors, physicians, and external vendors  

• Other duties as assigned.   

Compensation:

100-140K range based upon qualifications

At DaVita, we strive to be a community first and a company second.  We want all teammates to experience DaVita as "a place where I belong."  Our goal is to embed Diversity & Belonging into everything we do in our Village, so that it becomes part of who we are.  We are proud to be an equal opportunity workplace and an affirmative action employer.  As such, individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.