Service Area Manager

Leadership & People Management

• Hire and supervise Branch Managers as well as participate in the staffing process at each branch location to ensure positions are filled in a timely manner with the right people in the right roles.
• Provide ongoing coaching, mentoring, and development opportunities for Branch Managers and position them to successfully coach others to maximize individual/team potential
• Conduct regular branch location visits to celebrate successes, identify areas of opportunity and to drive overall above-market performance.
• Create a best-in-class employee experience by fostering a culture of accountability, collaboration, innovation, and safety at all branch locations within the area.
• Conduct regular performance reviews for Branch Managers, providing constructive feedback, and implementing corrective actions as needed to ensure alignment with area and company objectives.

Sales Management

• Develop and execute area-level sales strategies to meet or exceed financial targets for sales, margins, and EBITDA.
• Drive organic growth through a combination of new customers and expanding share of wallet with existing customers including local customers, regional fleets, and national accounts.
• In partnership with branch leadership, develop and implement strategic account plans that outline growth opportunities and milestones for local/core account management.
• Monitor and analyze sales performance via key performance indicators (KPIs) across branches, identifying trends, and implementing corrective action plans where necessary.
• Coach team members to leverage the "FleetPride Way to Sell" method in all aspects of account management.
• Provide regular reports to Regional Senior Director on branch performance, highlighting successes and areas for improvement.

Operational Management

• Drive safety awareness with team members including training for FleetPride’s safety policies, programs, and procedures.
• Drive operational excellence through SOP and KPI standardization, identifying waste while improving the customer and employee experience.
• Develop and implement operational strategies at the branch / area level that optimize the branch’s resources and are in accordance with local customer expectations.
• Take ownership of financial P&L results at the branch and area levels to ensure that performance is meeting strategic objectives.  If objectives are not being met, formulate, and implement action plans with sales and operations teams.
• Provide regular reports to Regional Senior Director on branch / area performance, highlighting successes and areas for improvement.
• Maintain clean and organized facilities to support a safe, efficient, and welcoming work environment.

Collaboration & Continuous Improvement

• Work closely with other area managers and corporate departments to ensure alignment of area activities with overall company objectives.
• Promote a culture of continuous improvement, encouraging innovation and the adoption of best practices across the area.
• Actively participate in regional and company-wide meetings, sharing insights from the area, and providing feedback to improve overall operations.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.