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Commercial Operations Associate

Remote: 
Full Remote
Salary: 
60 - 85K yearly
Experience: 
Mid-level (2-5 years)
Work from: 

Garner Health logo
Garner Health SME https://www.getgarner.com/
51 - 200 Employees
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Job description

Garner's mission is to transform the healthcare economy, delivering high quality and affordable care for all. By helping employers restructure their healthcare benefit to provide clear incentives and data-driven insights, we direct employees to higher quality and lower cost healthcare providers. The result is that patients get better health outcomes while doctors are rewarded for practicing well, not performing more procedures. We are backed by top-tier venture capital firms, are growing rapidly and looking to expand our team.

Garner's mission is to transform the healthcare economy, delivering high-quality and affordable care for all. By helping employers restructure their healthcare benefit to provide clear incentives and data-driven insights, we get employees to higher quality and lower cost healthcare providers. The result is that patients get better health outcomes while doctors are rewarded for practicing well, not performing more procedures. We are backed by top-tier venture capital firms, are growing rapidly and looking to expand our team..

We’re looking for a Commercial Operations Associate to manage our contracting workflow and support our documentation/knowledge management for the Commercial team. This role reports to the Vice President of Commercial Operations.

Responsibilities will include:
  • Manage Garner’s contracts workflow end-to-end for new client sales, new advisor partners, and renewals / upsells for existing clients. 
  • Support the Commercial Team in managing its content library, including clean-up, version control, and organization. 
  • Support the Commercial Team in designing and documenting workflows and processes.
  • Perform data entry and clean-up in Salesforce, Outreach, and other tools to support ad-hoc and regular data analysis. 
  • Support high-visibility, special projects for the Commercial Team, such as in-person meetings, product rollouts, and more. 
The ideal candidate has:
  • 2+ years of experience in a related role such as Operations, Deal Desk, or Contract Management. Sales, enablement, and customer success experience are also considered. 
  • A keen eye for detail and exacting quality standards
  • Excellent written and verbal communication skills - able to edit written materials for clarity and structure in a business environment
  • Organizational skills and a passion for streamlining and simplifying 
  • Problem-solving skills with a can-do attitude 
  • Bachelor's degree required.
  • A willingness to “roll up your sleeves” and do whatever is necessary to ensure company success
  • Experience working in a rapidly evolving startup environment 
  • A desire to be a part of our mission to improve the U.S. healthcare system
  • Authorized to work lawfully in the United States of America as Garner does not engage in immigration sponsorship at this time 
What we look for at Garner:
  • Mission First: Our mission is to transform our healthcare system, delivering high-quality and affordable care to all. Everything else is secondary.
  • Expect Extraordinary: Our mission is audacious, so we will only succeed by producing exceptional results. We continually push ourselves and each other to new heights and beyond our comfort zones.
  • Courageous Communication: Transparency and candor are imperative to realizing our potential as an organization and as individuals—even when uncomfortable. Many companies talk about these values. We live them. 
  • Supportive community: We know that people do their best work and learn the most when they feel genuinely supported and cared for. It’s also more fun that way. 

The target salary range for this position is $60,000- $85,000.Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans.

 
Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
 
Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at talent@getgarner.com. 
 
Beware of job scam fraudsters! Our recruiters use getgarner.com email addresses exclusively. We do not post open roles on Indeed, conduct interviews via text, instant message, or Teams and we do not ask candidates to download software, purchase equipment through us, or to provide sensitive information such as bank account or social security numbers. If you have been contacted by someone claiming to be a Garner recruiter or hiring manager from a different domain about a job offer, please report it as potential job fraud to law enforcement here and to candidateprotection@getgarner.com

Required profile

Experience

Level of experience: Mid-level (2-5 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Detail Oriented
  • Organizational Skills
  • Teamwork
  • Communication
  • Problem Solving

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