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Operations Specialist (Vietnamese Speaker for POOLING) - Philippine-based

Remote:

Full Remote

Contract:

Full time

Experience:

Junior (1-2 years)

Work from:

Philippines

Offer summary

Qualifications:

At least 1 year working experience, Exemplary communication skills, Proficient in Vietnamese language, Effective relationship management skills.

Key responsabilities:

Ensure requests/checks are initiated correctly
Upload documentation related to verification activity

First Advantage Large https://www.fadv.com/

1001 - 5000 Employees

See all jobs

Job description

Essential Duties and Responsibilities
•            Ensuring that all requests/checks are initiated correctly within the Internal Service Level Agreement.
•            Ensuring the accuracy of the verification attempts (templates, emails, faxes, verbal representations) done.
•            Ensuring that timely follow-ups are finished as scheduled.
•            Raising insufficiencies from the entities as soon as they are identified.
•            Ensuring that all documentation relative to the verification activity is uploaded to the System.
•            Ensuring that all requests/checks are initiated correctly within the Internal Service Level Agreement.

Job Qualifications
• At least 1 year working experience in any field
•            With exemplary communication skills
•            Effective relationship management skills
•            Able to take initiative
•            Good interpersonal skills
•            Effective organizational skills
•            High attention to detail and level of accuracy
•            Good time management and stress management skills
•            Team player
•            Disciplined and is able to work Independently
• Must be proficient in using the VIetnamese language
• Must be residing in the Philippines
• Remote work arrangement and day shift schedule

United States Equal Opportunity Employment:

First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.