Regulatory Compliance Manager

Job Purpose

Lead the daily activities of the regulatory compliance team, ensuring they have the necessary tools to perform their roles and meet the deadlines and expectations of internal and external customers. Maintain full compliance with federal, state, and local regulations and conformance to company policies and procedures.

Essential Functions

• Oversee the daily operations of the regulatory compliance department including managing direct reports, conducting employee reviews, processing PTO, developing team members, etc.
• Translate and interpret proposed regulatory changes and their impact on the company; proactively engage partners and support mitigation activity
• Understand the regulatory risks related to anticipatory issues and enterprise risk management processes
• Work with key departments in commercialization on regulatory expectations, product specifications, and product improvements
• Support the integration activities of business acquisitions
• Ensure adherence to the company’s regulatory and compliance policies and applicable government regulations
• Deliver accurate and timely regulatory support to all internal and external customer requests and inquiries
• Manage the development of nutritional panels and ingredient statements for all new products; review and verify nutritional and ingredient/packaging information for existing products, ensuring data is current and accurate
• Manage data and document compilation for the development of individual product specification sheets and raw material specifications
• Review product claims (ingredient, nutrient, and provenance) for use and approval in the intended market; ensure legal compliance for all regulatory requirements based on product status (retail or foodservice) and intended market for distribution
• Manage the maintenance of electronic files for labeling software including NLEA, allergen, and ingredient statements
• Evaluate package graphic proofs for all requisite information (ingredient statements, net weights, font size, and placement, etc.) via an internal electronic packaging approval process; provide audit support for existing labels
• Manage certifications (Kosher, Organic, GMO/Vegan, Halal, Gluten free, etc.), documentation, and programs
• Assist in the development of new regulatory policies, processes, and SOPs
• Provide training and guidance to the regulatory compliance team
• Oversee the preparation, collection, and coordination of regulatory documentation for submission to regulatory agencies or to commercial partners as needed
• Support internal teams with regulatory-related aspects of the business, ensuring both US and international regulatory requirements are followed
• Respond to routine customer inquiries; investigate and respond to customer complaints from a regulatory perspective
• Manage claim files for products as needed
• Keep abreast of new or revised regulations, guidelines, points to consider, compliance guides, inspection reports, journals, meetings, etc.
• Assist the Senior Regulatory Compliance Manager with sustainability customer requests such as palm oil and cocoa surveys
• Assist Senior Regulatory Compliance Manager with sustainability directives involving regulatory initiatives
• Support food safety program, quality standards, and legality of manufactured products
• Perform other job-related duties as assigned

 Qualifications (Education, Experience, Competencies)

• Bachelor’s degree in microbiology, food science, or related discipline
• 5+ years of experience with an ingredient/food manufacturing company or food science/technical/regulatory organization with specific time spent in roles related to food safety/technical services, vendor/ingredient supply chain risk assessment and management, or regulatory compliance
• Ability to lead regulatory issues/compliance within a commercial business environment
• Experience developing compliance programs and implementing regulatory strategies and protocols
• Ability to interface with regulatory agencies/authorities
• Knowledge of relevant federal and state compliance regulations and food and labeling regulations related to the bakery industry
• Experience managing customer portals
• Knowledge of and experience with product specification sheets, nutritional panels, letters of guarantee, kosher certificates, organic certificates, GMO-free certification, etc.
• Proficient skills using MS Word, Excel, Access, Outlook, ESHA Genesis or another nutritional software package
• Ability to effectively communicate with all levels of the company
• Ability to work collaboratively in a team environment and independently in a flexible work environment with changing priorities
• Leadership, problem solving, organizational, and decision-making skills
• Ability to manage, train, and develop others
• Strong writing and reviewing skills with high attention to detail
• Ability to work proactively and handle increasing levels of responsibility

California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Nevada, New Jersey, New York, Rhode Island, Vermont, Washington, Washington, D.C. Residents Only: The salary range for this role is $75,000 to $100,000 annually. Pay is based upon several factors including but not limited to local labor markets, education, work experience, certifications, etc. Rise Baking Company complies with all minimum wage laws as applicable. In addition to your annual salary, Rise Baking Company offers benefits such as, a comprehensive benefits package, annual bonus eligibility, incentive and recognition programs and 401k contributions (all benefits are subject to eligibility requirements). At Rise Baking Company, our people are our finest ingredient.