Operations Coordinator (Full Time - Tuscany)

Who You Are:

Do you love talking to people and have a passion for travel and being active outdoors? Do you have a deep-rooted desire to help others and prepare them for a positive active travel experience of their own?  Do you have great attention to detail and you’re comfortable working in a fast-paced environment? If you answered yes to these three questions, we may have an opportunity for you! 

Operations Coordinator (Full-Time) – Tuscany, Italy

Who You Are

Do you have a passion for travel and love being active outdoors? Are you a natural organizer who enjoys tackling logistical challenges and leading a team? Do you thrive in a fast-paced environment where you can balance multiple priorities and pay close attention to detail? If you answered yes to these questions, you might be the perfect fit for our Operations Coordinator role in Tuscany!

Job Overview

As a full-time Operations Coordinator with Backroads in Tuscany, you will be at the heart of our day-to-day logistics. From managing our van fleet and overseeing warehouse operations to coordinating essential activities with our field staff, you’ll play an integral part in ensuring that every Backroads trip runs smoothly. This role is perfect for someone looking to combine their operational expertise with their passion for active travel.

Key Responsibilities

• Van Fleet Management: Oversee the maintenance, servicing, and readiness of our vans. Ensure all vehicles meet safety and quality standards before each trip.
• Logistics Coordination: Schedule and coordinate van arrivals and departures, manage the loading/unloading process, and supervise inventory accuracy.
• Team Leadership: Lead and mentor a small team of seasonal operations coordinators, ensuring efficient workflows and positive team dynamics.
• Warehouse Oversight: Manage inventory, receive and dispatch packages, operate a pallet lift when needed, and maintain a well-organized warehouse.
• Maintenance & Seasonal Projects: Perform minor mechanical checks, handle service appointments, and manage winterization or other seasonal maintenance tasks.
• Collaboration with Field Staff: Serve as the go-to contact for field staff regarding equipment needs, loading plans, and any operational concerns.

Qualifications

• Operations Experience: Previous work in operations, warehouse management, or a similar logistical role is highly preferred.
• Driving Skills: Valid driver’s license and a clean driving record; comfortable driving vans and maneuvering trailers.
• Technical Proficiency: Competent with Microsoft Excel, Word, and Outlook.
• Communication Skills: Fluent in both English and Italian, with the ability to clearly and effectively communicate across teams.
• Physical Requirements: Ability to lift up to 50 lbs and manage physically demanding tasks.
• Organizational Skills: Detail-oriented, proactive, and able to juggle multiple priorities in a fast-paced environment.

About Backroads

At Backroads we’re passionate about connecting our guests with so many of the most beautiful places in the world. We use our four-plus decades of expertise to create exceptional biking, hiking, and multi-adventure trips in over 50 countries for people wanting a deeper and richer travel experience. We travel on land as well as by small luxury ships on active river and ocean cruises. Our trips are for all ages – including dedicated itineraries just for families. We are known for our unwavering attention to quality. We have a dynamic work environment and a strong company culture.

Why Backroads

At Backroads, we value every single member of our staff, and we’re proud to offer a dynamic work environment that enables growth. Your colleagues will be some of the most dedicated, competent, active, and fun people you will ever meet. A job at Backroads is unlike any other job you will ever have – you will be challenged, you will be inspired, and you will be gratified. No matter what you do here, you will be part of something that makes us all proud – delivering authentic, enriching, and often profoundly life-changing experiences. On top of all that, we have some great benefits and perks!

Backroads is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Join Us in Tuscany!
If you’re excited to combine your operational know-how with your love for travel and the outdoors, we would love to hear from you. Apply now and start your next adventure with Backroads in Tuscany!

About Backroads:

At Backroads we’re passionate about connecting our guests with so many of the most beautiful places in the world. We use our four-plus decades of expertise to create exceptional biking, hiking, and multi-adventure trips in over 50 countries for people wanting a deeper and richer travel experience. We travel on land as well as by small luxury ships on active river and ocean cruises. Our trips are for all ages – including dedicated itineraries just for families. We are known for our unwavering attention to quality. We have a dynamic work environment and a strong company culture.

Why Backroads:

At Backroads, we value every single member of our staff, and we’re proud to offer a dynamic work environment that enables growth. Your colleagues will be some of the most dedicated, competent, active, and fun people you will ever meet. A job at Backroads is unlike any other job you will ever have – you will be challenged, you will be inspired, and you will be gratified. No matter what you do here, you will be part of something that makes us all proud – delivering authentic, enriching, and often profoundly life-changing experiences. On top of all that, we have some pretty great benefits and perks! For example our US office employees receive:   

• Comprehensive medical, dental, and vision insurance
• 401(k) with company match, flex plan, and parental leave
• Generous paid time off, 8 paid holidays, and additional time off to go on Backroads trips!
• Complimentary trips and trip discounts for employees, and trip discounts for employees’ friends and family!
• Outdoor industry discounts and deals
• Alternative commuter incentives for biking, walking, carpooling, or using public transportation to get to work
• Wellness programs and regular lunchtime bike rides and yoga

Backroads is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.