Salesforce Administrator – Back End Support at Sourcefit

BASIC FUNCTION:

We are seeking a skilled Salesforce Administrator with expertise in back-end operations and a strong focus on maintaining the health and performance of our Salesforce environment. This role is less user-facing and more focused on the technical maintenance, deployments, and DevOps support required to keep our Salesforce org running smoothly. The ideal candidate is detail-oriented, technically proficient, and experienced in using tools to support a Salesforce development team.

JOB DETAILS:

• Work From Home (Remote)
• Monday to Friday, 8:00 AM to 5:00 PM EST (9:00 AM to 6:00 AM Manila Time)
  
• Holiday Observance: Philippine Holiday

ESSENTIAL DUTIES:

• Perform regular Salesforce org maintenance, including sandbox refreshes, monitoring org health, and resolving system issues.
• Manage deployments using tools such as SFDX and Ant Migration Tool.
• Ensure Salesforce backups are performed and secure, leveraging appropriate backup tools.
• Monitor for errors and respond to integration failures, ensuring seamless data flow between Salesforce and other systems.
• Collaborate closely with the development team to identify, troubleshoot, and patch bugs.
• Manage release updates and ensure the Salesforce environment is up-to-date with the latest features and functionalities.
• Support the implementation and maintenance of DevOps tools used in Salesforce development workflows.
• Develop and maintain custom applications using Salesforce Platform tools, adhering to best practices.
• Document processes, configurations, and system updates to ensure a clear operational knowledge base.

Required Qualifications:

• Salesforce Advanced Administrator Certification.
• Salesforce Platform App Builder Certification.
• Strong experience with SFDX, Ant Migration Tool, and other Salesforce deployment tools.
• Familiarity with Salesforce backup solutions and DevOps tools.
• Solid understanding of Salesforce architecture, integration patterns, and API capabilities.
• Experience monitoring and maintaining system performance and error resolution.
• Excellent problem-solving and analytical skills.
• Strong collaboration skills with a focus on working with technical teams.

Preferred Qualifications:

• Additional Salesforce certifications (e.g., Platform Developer I, Integration Architecture Designer).
• Experience with CI/CD pipelines for Salesforce.
• Familiarity with agile methodologies and supporting tools such as Jira or Azure DevOps.
• Knowledge of Salesforce security best practices.