North America Sales Manager

ABOUT US 

Brendan Vacations, a proud brand within the TTC Tour Brands, has been the Celtic Expert in travel for over 50 years. We are dedicated to creating authentic and immersive experiences across Ireland and Scotland, ensuring every journey is thoughtfully hand-crafted for each traveler. 

Our expertise comes from decades of personal connections, long-standing relationships, and deep knowledge of the communities we visit. From the best places to eat and drink to meeting local storytellers, we ensure every guest experiences the heart and soul of our homelands. 

When you travel with Brendan, we take you personally—because no one knows Ireland and Scotland like we do. We are committed to responsible travel and sustainability, ensuring that the destinations we love are preserved for future generations. 

Join our team and be part of a brand that brings these unforgettable experiences to life! 

HOW YOU’LL WORK

We’re energized by all the opportunities of the new world and are proud of our inspiring global workplaces. We look to inspire teamwork, collaboration, and passion for creativity.

We offer a flexible work environment - in person in exciting offices and virtually with leading technology.

Working together across markets, teams, and disciplines ensures everyone has a voice and everyone is part of our industry-leading brands. Irrespective of where you are, we cultivate environments where everyone contributes, and everyone flourishes.

PERKS

· After your first year, you get an annual travel credit of $1,250 to travel on any one of our core travel brands.

· You also get 2 weeks a year where you can work from anywhere in the world, your choice.

· To grow – we offer a global training calendar, with a mix of virtual, in-person, and e-learning courses. Plus, we give $3,000 per year to support external learning and development courses that interest you and drive your passion.

· Giving back - we give you two paid workdays each year to volunteer to make a difference in causes that are close to your heart too. We believe that travel is a privilege, but with that privilege comes the responsibility; to ensure we have a positive impact on the places we go, the people we meet, and the wildlife we enjoy. We ensure that travel is a force for good and that we MAKE TRAVEL MATTER®.

POSITION SUMMARY 

The National Sales Manager is responsible for maximizing sales potential within their designated territory by building strong relationships with existing trade partners, increasing brand awareness, and identifying new business opportunities through consultative sales strategies. 

This role serves as a key representative of the Brendan Vacations brand within the travel industry and public, working closely with North American District Sales Managers to execute sales plans and achieve passenger and revenue targets. The National Sales Manager also identifies growth opportunities for partners by aligning them with the Brendan brand that best fits their needs, driving long-term success and expansion. 

KEY RESPONSIBILITIES  

Sales & Account Management: 

• Develop and implement customized sales and marketing plans with key accounts, using a consultative sales approach. 
• Strengthen relationships with key accounts through regular communication, performance updates, and strategic business planning. 
• Drive revenue growth by identifying new business opportunities and maintaining strong client relationships. 
• Actively seek and develop group business opportunities, maintaining engagement from initial inquiry to post-travel follow-up. 
• Ensure all requested sales reports are accurate, detailed, and submitted on time. 

Performance & Strategy: 

• Utilize CSP (Customer Sales Process) to establish a Best-in-Class sales team with a customer-centric approach. 
• Stay informed about competitor activities and industry trends, providing strategic insights to the management team. 
• Meet and exceed company KPIs, ensuring consistent achievement of sales targets. 
• Collaborate with internal teams to align sales strategies with overall company goals. 

Technology & Reporting: 

• Effectively use Salesforce to manage and maintain sales territories. 
• Maintain accurate records of sales activities, including training sessions, appointments, tasks, and customer feedback. 
• Leverage Salesforce reports to provide valuable insights during client interactions, training, and email communications. 

COMPETENCIES  

• Strategic Communication: Clear, persuasive, and adaptable messaging to engage diverse stakeholders. 
• Dynamic Presentation: Confidently delivers compelling brand stories and insights. 
• Relationship Management: Builds trust, adapts to client needs, and fosters long-term partnerships. 
• Data-Driven Sales: Uses analytics and insights to drive decisions and optimize performance. 
• Agile Execution: Prioritizes tasks efficiently in a fast-paced, evolving market. 
• Innovative Problem-Solving: Identifies opportunities, adapts to change, and creates effective solutions. 
• Customer-Centric Approach: Enhances client experience through personalized, value-driven interactions. 
• Ethical Leadership: Operates with integrity, accountability, and transparency. 
• Resilience & Adaptability: Thrives in shifting markets and embraces change with a growth mindset 

SKILLS & EXPERIENCE   

• 5+ years in sales and customer service. 
• 3+ years in the travel industry (preferred). 
• 3+ years in territory sales (preferred). 

Technical Skills 

• Proficient in Microsoft Office, with a focus on PowerPoint for impactful presentations. 
• Experience with web tools, webinar platforms, and CRM systems (Salesforce preferred). 
• Strong Excel skills for data analysis and account management. 
• Quick learner, adaptable to new digital tools and technologies. 

TRAVEL & ADDITIONAL REQUIREMENTS 

• 50–75% travel, including some overseas trips. 
• Flexible schedule, including evenings and weekends as needed. 
• Must provide a suitable vehicle with required licenses and insurance. 
• Ability to obtain and maintain a corporate credit card (or personal card with a $5,000 limit for expenses). 
• Expertise in Ireland & Scotland with at least 12 months of residency in one or both locations. 

The Travel Corporation is an equal opportunity employer and does not discriminate against race, color, creed, sex, gender, religion, marital status, age, national origin, sexual orientation, or any other consideration made unlawful by federal, state, or local laws or ordinances.

The Travel Corporation is proud to be an equal opportunity employer. We not only encourage and support diversity in the workplace, we celebrate it! If you feel you have the skills and experience to thrive in a supportive and inclusive environment, we want to hear from you!

To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.