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Mandarin Bilingual Healthcare Receptionist - (ZR_19470_JOB)

Remote:

Full Remote

Contract:

Full time

Work from:

Australia

Offer summary

Qualifications:

Excellent English and Good Mandarin skills, Previous experience in receptionist role, Comfortable with computer systems, Basic understanding of medical terminology.

Key responsabilities:

Answer incoming phone calls
Schedule patient appointments
Collect and enter patient information
Handle billing queries and payments
Provide positive patient experience

BruntWork Human Resources, Staffing & Recruiting SME https://www.bruntworkcareers.co/

501 - 1000 Employees

See all jobs

Job description

This is a remote position.

Schedule: 40 hours per week, Monday to Friday 9am-6pm US Eastern Time, includes 1 hr unpaid break

Responsibilities

Answer incoming phone calls professionally and promptly
Schedule patient appointments in the practice’s system
Collect and enter new patient information and demographics
Handle patient billing queries and potentially take payments
Provide a positive and helpful experience for all patients

Requirements

MUST HAVE Excellent English and Good Mandarin communication skills, both written and verbal (APPLICANTS MUST SUBMIT VOICE RECORDINGS)
Previous experience in a receptionist or customer service role
Comfortable using computer systems and data entry
Basic understanding of medical terminology and procedures
Strong multi-tasking and time management abilities