Job description

If you are a fluent english speaker looking for a work from home opportunity as a fully remote Virtual Receptionist with a people-first, tech-enabled, team of freedom fighting misfits looking to bring joy through service then welcome to Hello Magic 🪄

👀 WE ARE LOOKING FOR

We are actively seeking independent contractors for our 100% remote Virtual Receptionist roles within our global inbound call and customer service team. This position offers competitive compensation, flexible hours, and opportunities for professional growth.

✨ OUR MISSION

We unlock the potential of service-based businesses by expertly handling inbound communications, delighting customers, and freeing up owners to grow their business and take back their life.

🌐 ABOUT OUR VIRTUAL CALL CENTER

Hello Magic redefines inbound call management for service industries, ensuring no missed calls and more bookings.

www.hellomagic.us

👩🏻‍💼 ROLE RESPONSIBILITIES INCLUDE...

Communicate with clients daily to be appraised of their schedule availability
Communicate clearly, professionally, and empathetically
Engage in ongoing learning to stay informed about company and industry updates.
Scheduling google calendar meetings for all appointments
Send customer and client group sms with appointment details
Send client a call transcript after each call
Take feedback from clients to refine communication with customers
Perform any admin tasks requested during low volume call times
Call past happy clients to request google maps review submission

🫶🏻 WHY OUR VIRTUAL RECEPTIONIST CALL CENTER AGENTS LOVE US

Stable and empowering remote work environment.
Freedom to work from anywhere or come into the office
User friendly tech stack with great UX
Offers a chance to develop or improve english language skills.
Able to make a real, positive impact every day
Competitive compensation and supportive culture

💰 PAYMENT STRUCTURE

Part-Time: $450 usd/month (4-hr daily commitment)

Full-Time: $900 usd/month (8-hr daily commitment)

🌎 LOCATION

This is a flexible hybrid remote position. We have locations in Brazil, Argentina, Mexico, Venezuela, Columbia, Fiji, Kingston, New Zealand, Ireland and Jamaica. We have team members in Medellin, Bogata, Sao Paulo, Ramon Mejia, Cordoba, Manaus, Belfast, Puebla, Salvador, Ciudad Juárez, Leon, Guadalajara, Brasilia, Maracay, Belo Horizonte, San Andrés de Giles, Caracas, Dublin, Barquisimeto, Montego Bay, Suva, Curitiba, Auckland, Rio De Janeiro, Maracaibo, and Tijuana working in the office if that is preferred over remote work.

🙋‍♂️ APPLY NOW

Don't miss out on this chance to thrive in this empowering remote customer service position. Apply now and let's make magic together!

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