Application Administrator, Human Resource Information Technology Products

The Application Administrator, Human Resource Information Technology Products will design and build configurable solutions and be responsible for the day-to-day management, maintenance, and support of products/applications, ensuring optimal performance, availability, and security.

They will support environment configurations for various applications/products and install, enable and/or upgrade new vendor releases and other software needed to support the application platform(s). This individual will also assist in the resolution of Tier 3 operational support issues, playing a critical role in ensuring the smooth operation of UCLA’s technology offerings, directly impacting the success and efficiency of the university. If needed, they may also support user and application security setup including account setup and permission sets.

The Application Administrator, Human Resource Information Technology Products will positively impact UCLA’s operations and culture by enabling University stakeholders to effectively leverage data and insights in service of the institution’s academic mission.

This team member will advance the University’s mission by delivering exceptional information technology services comprehensively and consistently across faculty, staff, and students. This role will execute UCLA’s vision while modeling UCLA’s culture and values.

Qualifications

• Three years experience working in one or more of the following fields: application administration, database administration, data services, or related field. (Required)
• Five or more years experience working in one or more of the following fields: application administration, database administration, data services. (Preferred)
• Experience with planning for deployment and creation of feedback mechanisms. (Required)
• Thorough experience with identification and use of code libraries and open-source forums. Thorough experience with common programming tools. (Required)
• Experience in complex higher education environments, serving academic and administrative functions of a large public university. Experience with system integrations and data migration. (Preferred)
• Skills associated with building solutions using configuration, workflows, software design, modification, implementation and deployment. (Required)
• Demonstrated ability to understand functional needs and how systems can support those needs. Demonstrated ability to develop conversion and system implementation plans. Ability to create clear and comprehensive documentation for system processes, user guides, and troubleshooting guides. (Required)
• Knowledge of HRIS platforms like iCIMS, Workday, SuccessFactors, Oracle HCM, or similar. Strong knowledge of HR processes, regulations, and compliance requirements. (Required)
• Demonstrated ability to follow software specifications. (Required)
• Demonstrated software repository skills. Demonstrated testing and test planning skills. Skilled in reports and dashboards and extending data to BI tools like Tableau and IBM Cognos for advanced analysis and visualization. (Required)
• Strong written and verbal communication skills and is able to communicate technical information and ideas to a diverse community of colleagues and stakeholders. (Required)
• Able to establish and advance positive working relationships and a strong rapport with team members, stakeholders, and customers. (Required)
• Strong organizational skills and is able to balance competing priorities and support concurrent projects. Ability to work in a project-based environment using project management practices. (Required)
• Strong demonstrated problem-solving skills; scopes solutions based on knowledge of available resources and timelines. Able to ask questions, gather information, evaluate options, and make decisions with integrity. (Required)
• Able to participate in activities to advance an inclusive environment that values equity, diversity, inclusion and belonging. (Required)
• Thinks creatively and proposes innovative ideas, including the incorporation of new technologies or processes. Is able to work with agility in a fast-paced environment. (Required)