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Fraud Specialist (Earn Php 26,000 Salary Package)

Remote:

Full Remote

Contract:

Full time

Work from:

California (USA), United States

Offer summary

Qualifications:

High School Graduate or equivalent, Advance computer knowledge, Strong interpersonal skills, NBI Clearance required.

Key responsabilities:

Respond to fraud-related inquiries from customers
Identify and resolve fraudulent activities

Quantrics Enterprises Inc. XLarge https://quantrics.com/

5001 - 10000 Employees

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Job description

Overview:

A Fraud Specialist is responsible in developing quality standards, conducting tests and identifying issues in the production of our products or services. You will ensure our final products meet our organization's standards across the board.

Responsibilities:

What you’ll be doing:

Answer incoming calls from customers and respond to fraud-related inquiries.
Make decisions on accounts based on your analysis and review of the accounts.
Identify, prevent, investigate, and resolve fraudulent activities and irregularities happening to customers’ accounts.
Assist customers when requesting to place international calls.
Assist with the unlocking of devices when required.
Escalate new and emerging fraud trends to management and apply detection strategies to be implemented to counteract fraudulent activities.

Qualifications:

What we’re looking for:

Ability to work in a shifting schedule.
Willing to work in San Mateo, Rizal.
At least Senior HS or HS Grad (old curriculum)
Must be at least 18 years old
Advance computer knowledge
Must have NBI Clearance prior to Job Offer
Strong and Outstanding interpersonal skills

A Glimpse of what awaits you:

Earn as much as Php 23,800 basic salary + 2,200 non-taxable allowances + Quarterly Salary Increase*
Hybrid or Work from Home (performance-based arrangements are made after probationary period)
HMO with 1 FREE Dependent
10 Vacation Leaves and 10 Sick Leaves (unused SL convertible to cash)
Life and Accident Insurance – Day 1
Optical, Medicine, and Mental Health Reimbursement
6 Months Paid Maternity with Cash Assistance
Competitive Paid Paternity Leave