Senior Salesforce Solution Architect/Developer – Field Service

At GE Appliances, a Haier company, we come together to make “good things, for life.”  As the fastest-growing appliance company in the U.S., we’re powered by creators, thinkers and makers who believe that anything is possible and that there’s always a better way.  We believe in the power of our people and in giving them the freedom to explore, discover and build good things, together.  

The GE Appliances philosophy, backed by three simple commitments defines the way we work, invent, create, do business, and serve our communities: we come together, we always look for a better way, and we create possibilities. 

Interested in joining us on our journey? 

We are seeking a Senior Salesforce Solution Architect/Developer with expertise in Field Service to lead the design and implementation of transformative Salesforce solutions. In this role, you’ll partner with business leaders and technical teams to develop scalable architectures that drive efficiency, enhance user experience, and enable seamless integration across platforms. If you’re passionate about Salesforce architecture and have a track record of delivering high-impact solutions, we want you to join our innovative and collaborative team.

Position

Senior Salesforce Solution Architect/Developer – Field Service

Location

USA, Atlanta, GAUSA, Baltimore, MD, USA, Boston, MA, USA, Chicago, IL, USA, Columbus, OH, USA, Detroit, MI, USA, Durham, NC, USA, Indianapolis, IN, USA, Jackson, MS, USA, Little Rock, AR, USA, Louisville, KY, USA, Manchester, NH, USA, Minneapolis, MN, USA, Montgomery, AL, USA, New Orleans, LA, USA, Philadelphia, PA, USA, Providence, RI, USA, St Louis, MO, USA, Washington, DC, USA, Wilmington, DE

How You'll Create Possibilities

Architectural Design & Solutioning (60%)

• Participate in the design of Salesforce Field Service architectures, focusing on scalability, performance, and user experience.
• Develop and document detailed solutions for business requirements, including data flows, automations, and integration patterns.
• Evaluate configuration versus customization approaches and recommend optimal use of Salesforce objects, fields, and processes.
• Provide input to integrations with third-party systems and applications to ensure seamless data exchange.
• Partner with stakeholders and product owners to define requirements, ensuring alignment with business objectives.
• Conduct impact analysis of proposed solutions on existing systems and workflows.

Collaboration & Development (30%)

• Guide development teams by conducting technical reviews and mentoring other developers on Salesforce best practices.
• Code and/or configure Salesforce solutions of stories identified in Sprint Planning
• Actively participate in all Agile ceremonies, offering technical input during sprint planning and backlog grooming.
• Drive alignment between technical architecture and business strategy.

Deployment & Continuous Improvement (10%)

• Participate in the deployment of Salesforce Field Service solutions, in coordination with DevOps resources, ensuring successful implementation and adoption.
• Monitor and confirm post-deployment system performance and stability.
• Champion continuous improvement by staying ahead of Salesforce platform updates and emerging technologies.

What You'll Bring to Our Team

Minimum Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).
• 5+ years of experience in Salesforce architecture, with a strong focus on Field Service solutions.
• Proven ability to design end-to-end Salesforce solutions, including system integrations and custom development.
• Salesforce certifications such as Field Service Consultant, Application Architect, or System Architect.
• Expertise in Field Service concepts, including scheduling, optimization, and resource management.
• Strong interpersonal and communication skills, with the ability to influence stakeholders at all levels.

Preferred Qualifications:

• Master’s degree in Computer Science, Information Technology, or a related field.
• Additional certifications in Salesforce Sales, Service, or Experience Cloud.
• Experience with other enterprise platforms and integration tools (e.g., MuleSoft, APIs).

Working Conditions:
This is a remote role, with occasional weekend or evening work as needed. Collaboration is expected during U.S. Eastern Time Zone hours.

Apply now to shape the future of business with transformative Salesforce solutions!

#LI-MS

Our Culture

At GE Appliances, creativity meets passion and conversations lead to exceptional outcomes and experiences.  We respect and value the unique backgrounds and experiences that everyone brings to GE Appliances. We believe a diverse workplace, where everyone is included and people can be their true and authentic selves, fosters creativity and innovation. We know our differences are our greatest strength. The very best innovations across every function of a company come from diverse teams. Our commitment to ensuring a safe and inclusive workplace where everyone is valued allows employees to perform at their best, every day. Diversity at GE Appliances helps us achieve zero distance to our owners, innovate smartly and connect to the communities and customers we serve. We encourage and support the ideas, aspirations, and the wellbeing of everyone - our employees and our communities

GE Appliances is a trust-based organization. It is important we offer our employees the flexibility they need to do their best work while balancing the needs of the business and individuals. When you join GE Appliances, you will have the opportunity to work with your leader to create a flexible work arrangement that balances the needs of the individual, team, and organization.

GE Appliances is an Equal Opportunity Employer.  Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE Appliances participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S

If you are an individual with a disability and need assistance or an accommodation to use our website or to apply, please send an e-mail to ask.recruiting@geappliances.com