Business Risk and Controls Advisor (Mid-Level)

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated Business Risk and Controls Advisor on the Shared Services Business Risk and Controls (SS BRC) team, you will be positioned in the first line of defense to ensure the overall effectiveness and adherence of risk and compliance management programs and risk analytics and operations in the business, specifically with the Policy on Policy (PoP) Program. This role will primarily support CFO and serve as back-up support for HR, CTO, CLO, and CEO Chief of Staff. You will collaborate with first line Business Operations, Compliance and Risk Management, Legal, and Enterprise Program personnel to optimally support the SS BRC Policy Program, serving as an advisor to policy and governance document owners to meet timely and quality deliverables. Additionally, you will drive business leader and first line of defense adherence to the established PoP framework and provide ongoing supervision of business controls including oversight of applicable controls, identification and evaluation of control effectiveness, identifying control failures, facilitating risk and compliance remediation, internal and external audits and regulatory exams, and monitoring of the first line of defense to minimize risk exposures and strengthen the overall control environment. If you have high attention to detail and a passion for document review and governance, this is the role for you!

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position is can be based in one of the following locations: San Antonio, TX, Plano, TX, or Charlotte, NC. Relocation assistance is not available.

What you'll do:

• Advise the business on how to strengthen and manage their governance documents (i.e., frameworks, policies, policy addendums, standards, and procedures) and control environment

• Perform ongoing supervision and oversight of business controls which may include the coordination of testing, root cause analysis, control design, and examining key risk metrics to evaluate the effectiveness of established business controls pertaining to PoP requirements

• Partner with business owners to assist them meeting timely governance document refreshes and coordinate with business and Committee POCs for applicable approvals

• Assist with translating control deficiencies into action plans and facilitates effective and timely risk remediation through action plan oversight; provides recommendations to improve governance practices in alignment with risk and compliance frameworks

• Maintain processes, procedures, and tools for managing exception alerts as they occur, including monitoring of resulting exception cases

• Serve as a resource to team members and leadership

• Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures

• Effectively communicate changes from the Enterprise Policy on Policy (PoP) Program with business owners and stakeholders and anticipate business needs

What you have:

• Bachelor’s degree; 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree

• 4 years of experience supporting risk-related, compliance-related, or business control design activities; OR 4 years of experience in a relevant quantitative discipline; OR advanced degree or designation in a risk management or quantitative discipline and 2 years of experience supporting risk-related, compliance-related, or business control design activities; OR PhD in a risk management or quantitative discipline

What sets you apart:

• Prior Policy on Policy (PoP) program or governance document experience

• US military experience through military service or a military spouse/domestic partner

Salary: The salary range for this position is $77,120.00 - $147,390.00.

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.