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Field Service Engineer

Remote: 
Full Remote
Contract: 
Salary: 
79 - 79K yearly
Experience: 
Junior (1-2 years)

Offer summary

Qualifications:

Associate degree or equivalent military experience, 1 year experience in equipment repair, Valid driver’s license with good record, Ability to travel for service needs.

Key responsabilities:

  • Diagnosing and repairing equipment independently
  • Maintaining customer service logs and records
LanceSoft, Inc. logo
LanceSoft, Inc. XLarge https://www.lancesoft.com
5001 - 10000 Employees
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Job description

Please find below the Job Details:
 
Title:                                                    Field Service Engineer
Location:                                             Remote
Shift Timings:                                     08:00 AM – 05:00 PM (Mon – Fri)
Duration:                                             0 – 6+ month’s (Temp to Hire)
Pay Range:                                          $41.00/Hour on W2

This position is part of the Service Organization and will be fully remote.
 
Job Profile:
  • The Field Service Engineer is responsible for the vital work of maintaining diagnostic tools, which directly influences patient health and well-being.
  • This position is part of the Service Organization and will be fully remote.
 
Roles and responsibilities:
  • Working independently, handle troubleshooting, installation, preventative maintenance, and service repair needs of Client equipment, including providing excellent and efficient service to Client customers, along with technical training on products.
  • Maintain accurate customer service logs and internal service records, order repair parts, and adhere to cycle times.
  • Utilize business systems such as OBI, Salesforce, and SharePoint for Service Call Planning and advancing team goals.
  • Engage with both internal and external stakeholders, understanding and meeting their requirements, while also assisting with the training of newer Field Service Engineers.
  • This position services the INSTRUMENT and INSTRUMENT a fast-paced environment, enjoy the challenge of identifying solutions, excel in an autonomous role and want to work to build a world-class service organization—read on.
 
Job Qualification:
  • Associate degree or equivalent military experience
  • 1-year experience diagnosing and repairing mechanical, electromechanical, robotics, electronic equipment, and/or instrumentation
  • Hold a current valid driver’s license and good driving record over the last three.
  • Ability to travel (providing service in an assigned geography and periodic travel to other areas/overnight). 
               
Additional Job Details: 
Location: Los Angeles, CA (North) Fully Remote 50% travel - reside in CA, train, and work in CA area.
If a need requires at another site may need to travel to that state to assist for a few days.
6-month temp to hire possibility
 
Required Inoculations: Flu Vaccine Covid Vaccine Measles Antibody Mumps Antibody TB Test - Blood Test (Quantiferon Gold) Rubella Antibody Varicella Antibody Venipuncture.
 
Employee Benefits:
At LanceSoft, full time regular employees who work a minimum of 30 hours a week or more are entitled to the following benefits:  
  • Four options of medical Insurance 
  • Dental and Vision Insurance 
  • 401k Contributions 
  • Critical Illness Insurance  
  • Voluntary Permanent Life Insurance  
  • Accident Insurance 
  • Other Employee Perks 

Required profile

Experience

Level of experience: Junior (1-2 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Troubleshooting (Problem Solving)
  • Customer Service
  • Teamwork
  • Communication
  • Problem Solving

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