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Field Services Engineer

Remote: 
Full Remote
Work from: 
Ireland

Offer summary

Qualifications:

Experience in software and hardware installations, Strong problem-solving skills, Knowledge of network/server issues, Experience with Windows and Linux operating systems.

Key responsabilities:

  • Assist with fit-outs and refurbishments
  • Perform service calls across retail locations
BoyleSports logo
BoyleSports Large https://careers.boylesports.com/
1001 - 5000 Employees
About BoyleSports
BoyleSports is the largest and most successful independently-owned bookmaker on the island of Ireland. Founded in 1982 by John Boyle, the business has grown to over 375 shops in Ireland & the UK and now offers telephone, mobile and internet betting and gaming services in Ireland, the UK and a range of other international markets. BoyleSports HQ in the Republic of Ireland is located on the outskirts of Dundalk which straddles the border with Northern Ireland. The company currently employs over 2,700 employees across Ireland, the UK, Gibraltar, Manilla and South Africa. BoyleSports is regulated for betting and gaming activities in Ireland, the UK and Gibraltar. A Marketing Operations centre was opened in 2015, based in Ocean Village, Gibraltar, employing over 20 staff. Proud sponsors of the BoyleSports Irish Grand National at Fairyhouse, the BoyleSports Irish Greyhound Derby at Shelbourne Park, and proud betting partners of Birmingham City FC, Coventry City FC and Newcastle United FC. BoyleSports is also title sponsor of the PDC World Grand Prix darts.
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Job description

Job Title: Field Service Engineer

Reports to: Inventory Manager

Location: BoyleSports HQ

Your Role:

As the Boylesports retail estate continues to grow and thrive, a requirement has arisen and an experienced Field Service Engineer to assist with the fit-outs and refurbs of retail premises.

The postholder will ensure our Retail Estate is fully functioning to the highest standard while carrying out general service calls to shops across the ROI and NI estate. You will also be involved in renovation and relocation's across the estate which might lead to some overnight work.

Key Requirements:

· Experience in a customer-facing/focused role providing software and hardware product installations.

· Experience in diagnosing and problem solving

· Delivery of set KPIs and SLAs

· Manage business expectations throughout all phases of implementation

· Configuration and roll-out experience is essential

· Implementation of hardware on-site, equipment, scanners, printers and implementation of software updates

· Experience installing cables to a high standard

· Experience in LAN/WAN environments

· Experience with network/server issues with technical and troubleshooting abilities

· Working knowledge of Wireless Technologies

Additional Requirements:

· Full clean driving licence

· Eagerness to learn and grow

· Willingness to travel throughout Ireland and UK

· Excellent written and verbal communication skills

· Team player

· Experience with Windows and Linux operating systems

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.
Are you interested?

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