Regional Director, Sales Operations Personal Insurance

Compensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

Salary Range

What Will You Do?

Financials/Analytics:

• Conducts post audits on regional marketing, underwriting, and pricing programs to determine financial impact on region's business results, and identify opportunities for program improvements.
• Interprets and communicates controllable Income at countrywide, regional and individual sales staff levels.
• Monitors financial and production results to ensure accuracy, assess impact, and identify opportunities for improving business results.
• Assists RVPs in developing and monitoring regional budget, including production and expenses.
• Analyzes and identifies opportunities for improving expenses.
• Analyze financials for business activities with agencies and other parties. (e.g. Book/block transfers.

Influence:

• Recommends action steps or strategies to regional and senior management.
• Accesses management information from various systems. Formats, analyzes, interpret sand presents information to regional and senior management.
• Makes appropriate recommendations and negotiates with agencies on compensation.
• Assists in identifying, analyzing and preparing recommendations and negotiating regional and national business opportunities (e.g., agency deals, etc.) with clients.
• Obtains multiple assessments of a situation, review facts, weighs options and recommends most advantageous course of action to influence business results.
• Systematically identifies problems and evaluates alternative solutions. Uses appropriate tools. using appropriate tools to define problems.

Strategic Planning:

• Assists RVP in developing and implementing marketing strategies with assigned agencies to achieve positive business results.
• Manages multiple projects/tasks at once for timely and quality results.

Leadership:

• Manages a staff of Field Sales Operations Managers, Sales Specialists, or Administrative Assistants.
• Provides regional staff with guidance on strategic direction of the region and assists in motivating staff toward desired business results.
• Other duties as assigned.
• Perform other duties as assigned.

What Will Our Ideal Candidate Have?

• Personal lines business experience preferred.
• Thorough Microsoft Excel, PowerPoint, and Access software.
• Knowledge of Personal Lines systems preferred.
• Strong analytical skills including the ability to draw conclusions from analysis and make initial recommendations.
• Advanced ability to analyze multiple sources of information and develop alternative solutions. Advanced ability to quantify impact of various activities.
• Strong communication skills and advanced ability to clearly present ideas and concepts (orally and written) to management, regional staff, customers, other stakeholders and influence outcomes.
• Advanced problem solving skills.
• Advanced business acumen with Sales and Marketing knowledge.
• Advanced ability to effectively negotiate with business partners while building/maintaining long-term relationships.
• Advanced ability to plan and manage a project through implementation, involving coordination with various business units.
• Familiarity with other distribution systems.
• Advanced Definition: Demonstrates advanced knowledge and ability and can apply the competency in new or complex situations.
• Not Required.

What is a Must Have?

• Bachelors degree in Business, Marketing or related field.
• Minimum of 5 years experience in sales operations functions.
• Minimum of 2 years management experience.
• Thorough knowledge of financial reporting structure and reporting systems.
• Thorough understanding of the Property-Casualty business, Personal Lines and the Independent Agency system.
• Thorough Personal Insurance product knowledge.
• Thorough understanding of insurance business financials.