Help Desk Analyst Level 1

LinkAmerica is a technology company with more than 28 years of experience. We offer our customers high-value and high-impact end-to-end solutions along with customized integrations, so you can focus on what you do best. We drive innovation, collaboration, and value co-creation to transform complex advanced technologies into functional solutions that increase business effectiveness and create the best customer experience. Our lines of business include: Managed Services Solutions: We provide clients with the best customer experience by transforming advanced technologies into functional solutions that increase business effectiveness. Digital Delivery Platform • Zeengl: Cloud-based and agnostic Wireless Network Management Platform that gives real-time visibility of your wireless network health and performance through a single pane of glass. Wireless Failover Solution: Keep your business running with our Internet Backup Solution when your wireline networks fail. Ensure connectivity from impacting your sales and always guarantee business continuity. Wireless Primary Solution: Implement an agile, reliable, flexible, cost-effective, and secure Wireless Network as a primary source of connectivity. Unleash the power of wireless, rethink traditional wired WAN approaches, and enable your connected devices to perform at their best. Private Cellular Network: Guarantee a high level of security on your connection with our Private Cellular Network Solution. IoT Innovation Lab: We are a fast, flexible innovation lab that provides businesses with high-impact, high-value services, custom integrations, and bespoke solutions through rapid development, testing, and scaling so companies can focus on what they do best.