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Remote Customer Service Representative - State Farm Agent Team Member

Remote: 
Full Remote

Offer summary

Qualifications:

High school diploma or equivalent, Previous experience in customer service is advantageous, Exceptional communication and interpersonal skills, Strong attention to detail.

Key responsabilities:

  • Respond to customer inquiries
  • Assist clients with updates to insurance policies
  • Process and follow up on insurance claims
  • Maintain accurate documentation of interactions
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2 - 10 Employees
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Job description

Job Overview

Join our esteemed team as a Customer Service Representative with a State Farm Agent, where you will be instrumental in delivering outstanding service that drives the growth and success of our insurance operations. Your dedication to helping others, meticulous attention to detail, and superior customer service abilities will make you an ideal candidate for this position. This role not only allows you to assist customers but also offers a pathway for career advancement within a supportive and dynamic environment.

Key Responsibilities

  • Respond to customer inquiries and provide essential policy information.
  • Assist clients with updates and modifications to their insurance policies.
  • Process and follow up on insurance claims to guarantee prompt resolutions.
  • Maintain accurate documentation of customer interactions.

Required Skills

  • Exceptional communication and interpersonal skills.
  • Strong attention to detail coupled with the ability to juggle multiple tasks efficiently.
  • Previous experience in customer service is advantageous.

Qualifications

  • High school diploma or equivalent.

Career Growth Opportunities

This role provides significant potential for internal advancement for motivated individuals who demonstrate a sales-oriented mindset. You will have the opportunity to develop professionally while contributing positively to the community.

Company Culture And Values

We value a collaborative work environment where each team member is committed to service excellence and community engagement. We eagerly welcome customer-centric individuals who are passionate about making a difference.

Compensation And Benefits

  • Paid Time Off
  • Training and Development Opportunities
  • Flexible remote work options, enabling you to thrive in a comfortable home setting.

Employment Type: Full-Time

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

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