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Admin Assistant (Project Management & Customer Service) | WFH

Remote:

Full Remote

Work from:

Philippines

Offer summary

Qualifications:

Previous experience in administrative support, project management, or customer service., Proficient in Google Suite and Project Management Software., Strong organizational skills with the ability to manage multiple priorities., Excellent verbal and written communication skills..

Key responsabilities:

Assist in planning, executing, and closing projects.
Serve as the first point of contact for customer inquiries.

MicroSourcing Large https://www.microsourcing.com/

5001 - 10000 Employees

See all jobs

Job description

Discover your 100% YOU with MicroSourcing!

Position: Admin Assistant

Work setup & shift: WFH | Night Shift

Office Location: Global One, Eastwood, Libis, QC

Why join MicroSourcing?

You'll Have

Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses
A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
Career Growth: Take advantage of opportunities for continuous learning and career advancement.
Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

Your Role:

Project Management Support:
Assist in planning, executing, and closing projects.
Maintain project documentation, including schedules, budgets, and reports.
Coordinate project meetings, prepare agendas, and take minutes.
Monitor project progress and report updates to stakeholders.
Help with resource allocation and scheduling.
Customer Service:
Serve as the first point of contact for customer inquiries via phone, email, or chat.
Provide accurate information regarding products, services, and project updates.
Resolve customer issues and complaints in a timely and professional manner.
Maintain and update customer records in the database.
Collaborate with other departments to ensure customer satisfaction.
Administrative/Sales Support:
Perform general administrative tasks, including filing, data entry, and document preparation.
Manage calendars, schedule appointments, and coordinate travel arrangements.
Prepare and distribute internal communications and reports
Assist in the development of presentations and other materials as needed.
Support office management tasks, including inventory management and office supply orders.
Assist the Marketing Department with projects as needed

What You Need

Previous experience in administrative support, project management, or customer service.
Proficient in Google Suite and Project Management Software
Strong organizational skills with the ability to manage multiple priorities and deadlines.
Excellent verbal and written communication skills.
Problem-solving skills and a customer-focused attitude.
Ability to work both independently and collaboratively in a team environment

About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan - it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!

For more information, visit https://www.microsourcing.com/