Field Operations Associate

Remote – Lebanon

Full-Time | Permanent Contract

About Azurreo

Azurreo is a global service provider specializing in the telecommunications industry. With over 15 years of expertise, we empower our clients to overcome challenges across all phases of the project lifecycle—from strategy and design to implementation, operations, and maintenance. Join our dynamic and diverse team of independent experts making a difference worldwide.

Tasks

Your Role

As a Field Operations Associate, you’ll play a pivotal role in supporting global operations while leveraging your project management and coordination expertise. This position offers exciting opportunities for experienced professionals ready to take their careers to the next level in a dynamic, international setting.

Key Responsibilities

Project Planning & Coordination:

• Develop and maintain project plans, schedules, and milestones for global operations.
• Collaborate with cross-functional teams to ensure objectives and timelines are met.
• Prepare meeting agendas and document outcomes to keep stakeholders aligned.
  
  
  

Performance Tracking & Reporting:

• Monitor project progress and performance, delivering regular updates and insights.
• Analyze data to identify risks, trends, and opportunities for improvement, proposing practical solutions.
  
  
  

Resource Management:

• Assist in allocating and managing resources for seamless project execution.
• Track resource utilization and recommend strategies for optimization.
  
  
  

Customer Communication Management:

• Act as the primary point of contact for customer interactions, ensuring clear and professional communication.
• Manage customer inquiries, updates, and feedback through our tools, providing timely and effective responses.
• Foster strong relationships with customers, ensuring their needs are met and expectations exceeded.
  
  
  

Requirements

What We’re Looking For

Experience & Education:

• A minimum of 3 years of experience in project management and coordination, with exposure to customer management.
• University degree in a relevant field.
  
  
  

Languages:

• Proficiency in English is essential.
• French proficiency is highly preferred; knowledge of Arabic or other languages is a plus.
  
  
  

Skills:

• Strong PC and internet literacy, with advanced proficiency in Microsoft Office (Word, Excel, PowerPoint).
• Excellent communication skills and a solution-oriented mindset.
• Highly organized with a strong sense of responsibility and eagerness to learn.
  
  
  

Benefits

What We Offer

• A permanent, full-time remote position based in Lebanon
• A supportive onboarding process with comprehensive integration and advanced training.
• The opportunity to work with innovative technologies in an international team.
• Concrete benefits and career growth potential within a global organization.
  
  
  

Why Join Us?

• Work in a modern and international environment with cutting-edge technology.
• Thrive in a collegial and open corporate culture that values collaboration and innovation.
• Take on new challenges and grow with tailored training programs and skill development opportunities
  
  
  

Ready to Launch Your Career?

If you’re passionate about problem-solving, eager to grow, and excited to contribute to global telecommunications projects, we’d love to hear from you!