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Partner Success Manager (Technical Services)

extra holidays
Remote: 
Full Remote
Contract: 
Full time
Experience: 
Mid-level (2-5 years)
Work from: 
Germany

Offer summary

Qualifications:

3+ years of relevant work experience, Knowledge of Microsoft Business Applications, Experience in Dynamics365 NAV/Business Central, Excellent communication skills in German and English.

Key responsabilities:

  • Advise partners on leveraging technical services
  • Build and manage a pipeline of projects
Companial logo
Companial Information Technology & Services Scaleup https://www.companial.com/
201 - 500 Employees
About Companial
Companial is the largest and fastest-growing international network of Microsoft Dynamics Partners. Companial supports its Dynamics Partners – Resellers, System Integrators, Service Providers, and ISVs – with business and technical services aimed at growing revenue, lowering costs, and improving customer satisfaction. We are an official SMB ERP Distributor; Indirect CSP Provider for Microsoft; a Microsoft ISV Development Center; and Gold Certified in Enterprise Resource Planning, Application Development and Cloud Platform. Companial’s high-quality Microsoft Dynamics 365 upgrade, development, and migration services, together with its leading Microsoft Azure managed hosting service, helps Microsoft Partners offer better business value to their customers when delivering solutions on-premises and/or in the cloud. We are currently delivering and supporting over 1000 Dynamics Partners in more than 40 countries worldwide.
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Job description

We are looking for a commercial, committed Partner Success Manager (Technical Services) with a passion for the Microsoft Dynamics ecosystem.
The person we need will advise and consult our partners, ISV’s as well as System Integrators on how to leverage the technical services that Companial can provide as well as the overall migration strategy to move their customers to the next level. The purpose of our services is very simple as it is 100% aligned with our mission to help our partners exceed their customers’ expectations. You will be responsible for building a pipeline of projects with our partners and successfully drive the opportunities to a successful partner and end customer conclusion.
You will report to the Regional Lead for DACH.

What you are going to do:
  • Help partners to manage the current capability and capacity challenges within the Dynamics ecosystem through Companial’s technical services for Dynamics365 NAV/Business Central
  • Support of the local team as key account for technical services and internal champ
  • Build sales pipeline for technical services and achieve annual services targets
  • Evangelize Companial Services benefits to the partners via various communication channels (round tables, webcasts, etc.)
  • Working closely with marketing, help define go-to-market campaigns to build pipeline
  • Nurture project pipeline for technical services with partners and Technical Services HQ
  • Close contracts with partners for technical services
  • Provide 1st level commercial support with partners that utilize Companial technical services
  • Manage and support selected Companial partners, based on partner’s Service Level and future potential to Companial
  • Consult partners on how to grow their business and how to adapt to new market requirements and opportunities

    • What we expect from you:
  • 3+ years of relevant work experience
  • A commercial drive and service-oriented attitude
  • Excellent communication skills both: native German and fluent in English
  • Knowledge of the IT industry and the small and medium-sized business sector, as well as of the Microsoft ecosystem and its "channels" (partner knowledge)
  • Experience in Microsoft Business Applications is required, preferably in the ERP of Dynamics365 NAV/Business Central
  • Experience in consulting and/or implementing Dynamics projects is advantage
  • Always aim for quality in your work by being complete, accurate, and punctual
  • You are both a self-starter and a team player, with a pro-active and customer-centric attitude. You are precise, dynamic, and ambitious and know how to convince people. And above all, you know how to have fun while performing.
  • Applicants must reside in Germany, Austria or within proximity to the German boarder 

    • What we offer:
  • A highly skilled and constantly expanding local and international team, where you can learn from each other, contribute your ideas, validate your competencies, and grow together
  • Training and development opportunities (global conferences, training courses, business trips, etc)
  • Trips to meet the team, flexible work hours, remote work, company events, and modern IT equipment
  • Best people with different hobbies and who are always ready to help
  • Insights into the Dynamics ECO System
  • Close cooperation with local Microsoft subsidiaries

    • Required profile

    Experience

    Level of experience: Mid-level (2-5 years)
    Industry :
    Information Technology & Services
    Spoken language(s):
    English
    Check out the description to know which languages are mandatory.

    Hard Skills

    Microsoft DynamicsMicrosoft Dynamics NAVBusiness DirectoryTechnical ServicesSales Pipeline ManagementFamily EngagementInformation Technology OperationsERP Systems KnowledgeDynamic Systems Development Methods

    Other Skills

    • Consulting
    • Proactivity
    • Teamwork
    • Communication
    Are you interested?

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