Senior People Success Partner, Sales

About You

You are a person who thrives on improving the employee experience and working directly with Sales leadership. You have excellent interpersonal skills and the ability to collaborate with and influence at all levels of the organization. You are confident in HR compliance and performance management, employee engagement, and retention strategies. You understand coaching managers and excel at communicating up, down, and across the organization. You are not afraid to dig in and ask why we are doing something, and ensuring a “company, team, self” mindset. You knows how to advocate for customer's needs while also bringing them along. You are someone who is flexible, a creative problem solver and focused on your key stakeholders. 

In this job, you will bring these skills

• Understanding of HR practices and compliance.
• Growth mindset and passion for continuous learning.
• Excellent verbal and written communication skills for communicating ideas and information clearly, accurately, and tactfully.
• Strong sense of discernment and judgment, and proven problem-solving skills with attention to detail and follow-up.
• Experience in a high-growth startup environment with constant change and a focus on scale, growth and efficiency.
• A driven, self-motivated, and enthusiastic individual with a "can-do" attitude.
• Someone who has a results-driven mentality, with a bias for speed and action.
• Strong analytical skills, data driven HR experience.
• Ability to lead change by working effectively with cross-functional partners. 
• Someone who has 8-12 years of relevant Employee Relations Experiences or Human Resources Experience or similar role.

Role Responsibilities

• Employee Relations
  • Serve as the main point of contact for employee relations concerns, questions, and guidance across the organization. 
  • Conduct and lead escalated investigations by gathering and analyzing facts and come to a resolution. 
  • Partner with Legal/Compliance team in conducting investigations and HR leaders to provide counsel and facilitate effective resolutions of workplace concerns. 
  • Oversee and manage involuntary separations for both performance and role eliminations. 
  • Assist in creating insights from data to inform ER best practices. 
  • Develop and maintain close relationships with senior leaders and HRBPs to be a key partner across the organization. 
  • Interpret and apply understanding of Abnormal policies, employment law and other regulations to provide recommendations to the business. 
  • Coach and advise managers on employee underperformance, terminations, accommodations and complex leaves. 
• Operations
  • Become an expert on our people processes, policies, employee resources, and systems and help us maintain and consolidate employee resources. 
  • Train managers on People systems, programs, policies, and procedures by helping to create and maintain materials that communicate to employees and leaders effectively. 
• Data/ Analytics
  • Identify trends and themes across the team and recommend modifications to existing People programs and processes or, in some cases, the creation of new ones.
  • Help identify new opportunities for the People Team initiatives through data, analytics, insights, and design thinking.
• Culture Champion
  • Be a champion and advocate of our mission, values, and culture by fostering values-driven solutions.

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