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Customer Support Specialist

Remote:

Full Remote

Contract:

Full time

Work from:

Philippines

Offer summary

Qualifications:

Previous customer support experience, Excellent written and verbal English, Willingness to learn quickly, Good computer skills.

Key responsabilities:

Communicating with customers via live chat and email
Assisting merchants with online store setup and product creation

Booth & Partners Large http://www.boothandpartners.com

1001 - 5000 Employees

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Job description

About the Client:

Printify is a Latvian-American startup based in Riga, a powerful print on demand drop shipping business that works across the biggest e-commerce platforms.

They help aspiring entrepreneurs to start their print on demand business by connecting them to a network of globally recognized print providers. Basically, the merchants can create and sell unique products with their designs without having to deal with end-to-end fulfillment.

Job Summary:

We are looking for a responsible and hard-working new team member to join our journey taking over the POD industry. You would work in an international environment with cool teammates and a casual atmosphere. If you have excellent English communication skills, you are a natural born problem solver and consider yourself a people person - this could be the place for you!

Responsibilities:

Communicating with customers through live chats and emails
Helping merchants to set up their online stores and create their first products as well as providing them with all the necessary information regarding the platform and POD;
Assisting merchants with order-related and account-related issues;
Building and maintaining efficient communication with existing and new customers and Print Partners