SSP Innovations implements and integrates the full suite of Esri and SSP ActiveGIS products. Our focus is more than deploying your software. We work with you to assess your needs and then craft a solution that best fits your scenario. We do this based on a combined 400+ years of industry experience and award-winning services. SSP uses our deep domain knowledge of technology and workflow efficiencies to help you get more done. We take a systematic approach to implementing tried-and-true methods of assessing, evaluating, and forecasting your projects and processes. Then, by tying together an integrated workflow with your different job components, we help you unleash your real potential — through cost savings, greater efficiency, and improvements through post-completion analysis. SSP has the perspective of years of working with utilities, telcos, and pipeline operations of all sizes. This has shown us a number of common challenges. That’s why we have packaged the most popular solutions into convenient add-ons that help you maximize what you deliver your customers, thanks to strong reporting, management and insights. SSP publishes a monthly E-zine, the Energy Advisor. You can also find free videos, demos, ebooks, script downloads, case studies and more on our website. For more information please visit, http://www.sspinnovations.com.

Job description

Description

The 3-GIS Implementation Engineer provides support for the implementation and configuration of the 3-GIS application suite, ESRI ArcGIS server, 3-GIS Mobile application software for both internal and external customers.

This is a remote work from home position.

Requirements

Perform installation, configuration, and performance tuning services for 3-GIS Network Solution, ESRI, web services, and database software on multiple server configurations and multiple architectures including cloud based solutions.
Troubleshoot client issues with Windows Server, IIS, ESRI GIS software, 3-GIS solutions and user workflows.
Provide technical support for clients including 3-GIS Network Solution end users and GIS analysis/administrators.
Evaluate existing data and processes and develop action plans for migration to an enterprise GIS.
Perform database schema changes to databases.
Conduct customer needs assessments/requirements gathering workshops and document recommended solutions based on feedback from the customer and internal subject matter experts.
Create scripts and models using ArcGIS Modelbuilder, Python scripting, and/or other process automation tools.
Communicate with architects, project managers and developers to successfully develop and deploy optimal solutions.
Train both end users and system administrators on the proper use and adoption of 3-GIS Network Solution utilizing best practices.
Test new software functionality and bug fixes.
Prepare and perform detailed 3-GIS product demonstrations.

Required Qualifications

Bachelor’s Degree in Computer Science, Geography, Engineering or related field
Directly Applicable Years of Experience (Minimum): 3-5 years (Implementation SE Level 2)
Advanced Knowledge of ESRI ArcGIS: Desktop and ArcGIS Enterprise/Server
Proficiency with Windows Server Administration and standard Database Management (e.g., PostgreSQL, Oracle, SQL Server)
Ability to work on multiple projects simultaneously
Exceptional customer service orientation
Ability to prioritize tasks and switch tasks as needed per business needs