Security Services Architect (VMware)

Spinnaker Support provides global enterprise software support, managed services, and project-based consulting to many of the world’s most recognized and respected brands. Founded in 2008, our customer focus, business integrity, exacting standards, and depth of expertise have earned us the trust and loyalty of over 1,300 organizations located in 104 countries. Our dedicated international team works closely with every customer to ensure they receive exceptional, customized services that clear the way for their operational success. Today, Spinnaker Support is proud to be the industry’s highest-rated provider for third-party software support services for VMware, Oracle and SAP.

We have an immediate need for a VMware Security Services Architect to join our team in the UK or US. The Security Services Architect will be part of a team whose members on average have more than 20 years working with VMWare technologies.  This team's core responsibility is guiding clients on implementation of security best practices as it relates to VMWare in particular the VSphere family of products. This role will be expected to contribute to defining and delivering Spinnaker Support’s approach to security within the 3rd party support and managed service markets. We are looking for individuals that have experience working in large organizations that utilized manage services.

Requirements:

• 8+ years’ experience working with VSphere technology.
• 5+ years’ experience in a large client facing role
• Security or hardening experience; Security certified preferred
• CVE mitigation experience

Responsibilities:

• Demonstrate strong technical and leadership skills to drive results with proven multitasking capabilities in a team environment
• Actively participate in developing complete solutions to complex security support-related issues and requests
• Manage, scope and execute security projects for support, services and consulting
• Be resourceful in working with team, look for new ideas, processes to help the team work more efficiently.
• Work closely with managers from other teams and regions in supplying services, support and consulting resources within the security domain
• Ability to work well both independently and with a core support team without close supervision.
• Ability to effectively communicate, work with and liaise between customer core team members (users, management, IT), internal support team members (management, sales and support) and other contractors
• Strong service-oriented customer engagement, team leadership and pre-sale support skills
• Exceptional communication skills and issue/project management skills
• Familiarity of the security architecture across multiple deployment platforms (network, firewall, computer, storage, database and application)
• Understanding of common network topologies and their application to security mitigation.
• Excellent verbal and written communication skills
• Strong analytical skills with ability to understand and document details for complex solutions
• Solid organizational and consultative skills
• Goal oriented with high standards for quality and performance.