Job description

Schedule: Full-Time, 30-40 hours a week - Flexible schedule

Benefits: Fully remote position, 40 hours annually, Paid Time Off, 2 Days Off

Salary / Rate: INR 11-12 LPA / PKR 36 -40 LPA

Location: India, Pakistan

Nao Medical is a tech-enabled multi-specialty practice operating across multiple locations in New York. With a focus on delivering quality and comprehensive patient care, we offer a range of services including in-person visits, virtual appointments, and home visits. Our core values of respect, clarity, and thoughtfulness form the foundation of our patient-centered approach.

About the Company

At Nao Medical, we're revolutionizing healthcare by blending cutting-edge technology with heartfelt, personalized care. Over the past 13 years, we've proudly served more than a million New Yorkers at our various locations. Our mission is simple: through our multi-specialty practice, we provide accessible, quality care tailored to each patient's needs. We're breaking down barriers, championing health equity, and delivering value-based care to create healthier communities.

Job Summary

Nao Medical is seeking a proactive and experienced IT Specialist to lead our technology operations and strategies remotely. This role involves overseeing our IT infrastructure, enhancing system security, and ensuring seamless communication with vendors and internal teams. If you are a tech-savvy professional with a strong leadership background and are looking for a fully remote opportunity, we encourage you to apply.

Roles & Responsibilities

Strategic Leadership: Develop and execute IT strategies that align with the organization's business goals. Lead IT planning and budgeting processes to ensure resources are available to meet these goals.
Vendor Management: Maintain robust communication channels with software and hardware vendors to ensure the timely delivery of services and solutions.
IT Rollouts: Manage the deployment of new IT systems and updates across the organization. Ensure that all employees are briefed on changes and trained appropriately.
Network Security Monitoring: Oversee the security of information, network access, and backup systems. Identify vulnerabilities and implement security patches and upgrades to protect company data.
Support and Tickets: Manage the IT support team to resolve internal support tickets efficiently. Ensure that all IT issues are addressed promptly and to the satisfaction of end users.

Requirements

Reliable wired internet connection with a speed of at least 100 Mbps.
Computer/laptop with a minimum of Intel Core i3 processor or equivalent. Having a dual screen for increased productivity is a plus.
Operating system: Windows 10 or macOS (latest version) with regular updates.
RAM: Minimum 4 GB, preferably 8 GB or more for smoother multitasking.
Hard drive: At least 128 GB of free storage space for software and data.
Functioning webcam and microphone for clear communication.
Updated antivirus software to ensure data security and protection against cyber threats. Having a VPN is preferred but not required.
Reliable backup systems for electricity and internet outages in place.

Skills and Qualifications

Required: Bachelor’s degree in Information Technology, Computer Science, or related field.
At least 5 years of experience in IT management, including experience with IT strategy, network security, and vendor management.
Strong understanding of IT systems, cloud services, and network management.
Excellent problem-solving skills.
Experience leading a team of professionals.
Strong communication skills and proficiency in managing projects remotely.
Proficiency with SQL and IBM Cognos is a plus

At Nao Medical, we take pride in our innovative solutions. We have developed our own app, which allows patients to book appointments, view their test results, and stay connected with their healthcare providers. By leveraging technology, we strive to ensure that each patient receives personalized attention and achieves the best possible outcomes.

Nao Medical is an equal opportunity employer, celebrates diversity, and is committed to building an inclusive environment for all employees and patients.

Send in your application “NAO” and join us in our mission to revive a human-centered approach to healthcare.

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