HR Business Partner

👋 Who are we?

Nordhealth’s mission is to build software that improves the daily lives of healthcare professionals. We build software that empowers veterinary and therapy professionals to provide the best possible care experiences to their patients. Our products are used daily by over 50,000 professionals in clinics and hospitals across 30+ countries. We excel with 20+ years of experience in healthcare and veterinary software.

We understand that talent comes from everywhere and anywhere. The greater our diversity, the better the products we deliver. That’s why we are a remote-first company, headquartered in Helsinki, Finland, with all 400+ employees working either remotely or from collaboration hubs. While our market presence is currently strongest in the Nordics, our customer base is rapidly growing in our other markets too, especially in Europe and North America (more at our website nordhealth.com.)

About the role 

We are here to create great healthcare products. That’s at our very core, but it’s the people who make companies great, not the other way around. We spend more time with our co-workers than anyone else in our lives. Being part of an exceptional team is not only important for your personal mindfulness but key for your professional progression.

As HR Business Partner, this role is an integral part of the business unit, acting as the strategic partner on people related matters, providing support for the management, managers and employees alike. The HR Business Partner leverages the business unit’s human capital to align it with the organization’s business goals to ensure future business success.

The HR Business Partner is an experienced HR professional with broad knowledge on HR practices, procedures and employment law. Collaborating closely with the management and leadership, the HR Business Partner is equipped with deep knowledge and understanding of the business initiatives. Their main responsibility is to coach, consult and develop practices and company culture in order to retain talent and enhance engagement to promote business success. 🚀

Your key responsibilities include:

Strategic partner

• Participating in defining the business strategy together with BU leadership

• Ensuring from the personnel point of view that the strategy is passed on to action

• Aligning the company’s HR strategy with the overall strategy of the Business.

• Overseeing that the BU leads the employees in an optimal and efficient way, so that the employees can contribute to the BU’s overall goals to a greater extent

• Working closely with the functions and actively connecting with all parts of the business to understand everyone’s need for development and support
  

Talent Acquisition and Recruitment

• Workforce planning together with Business.

  • Oversee the recruitment process and closely collaborate with the Talent Acquisition Specialists and managers in ensuring an efficient and candidate friendly process

• Defining the talent personas for the future together with Functional leads

• Onboarding:

  • Trial period discussions

  • Development of the onboarding process

  • Manager support and new employee guidance (+ monthly onboarding session)
    

Compliance

• Statutory Cooperation:

  • Participating and advising in change negotiations with VP People & Legal for Finland

  • Participating and advising in negotiations with the union representatives and the employee representatives

  • Advising on the union and employment related matters in Therapy BU (when concerning employees in Finland)

  • Representing the Employer in Cooperation group

• Coordination and admin (Finland)

  • Local agreements/ Collective Bargaining Agreement

  • Pension, insurances, healthcare

  • Statutory plans

Employee lifecycle

• Employment lifecycle management

  • Checking employment contracts for new hires as part of their onboarding process

  • Contract updates/ annexes in employment life cycle changes

  • Offboarding process related tasks on employment termination matters including exit interviews for the BU

  • Employee support by having an “open door”

  • Providing guidance and instructions while updating documentation on processes (Notion)

• Performance management

  • Participating in forming the OKR’s and guiding managers on the process

  • Supporting managers in PIP processes

  • Learning and Development coordination

  • Consulting and organising the Performance evaluation process based on BU needs

  • Updating Career paths and development together with the functional leads

• Leadership and manager support

  • Working together with managers to solve different issues/situations

  • Assisting in difficult discussions and situations

  • Provide new manager training and regular info sessions/ Q&A possibilities for Managers

• Workability management

  • Acting as the Health and Safety Manager (Työsuojelupäällikkö) for Finland

  • Supporting Managers with workability risks and cases

  • Work capacity negotiations

System development

• HRIS (Bob) development

  • Optimising flows and task processes based on BU needs

  • Integrations

  • New modules/ optimising the use of existing modules

Success factors and key challenges of the role

• The HR Business Partner role requires a combination of strategic thinking, effective communication, talent management, and the ability to navigate various challenges inherent in the dynamic field of human resources.

• Capability of working effectively with all levels of the organisation, from management to employees in the assigned BU and stakeholders

• It is important for success that HR Business Partner cooperates well with, and has good support from management, in the form of having an open dialogue with the management team.

• Moving from being an internal service function to being a partner for the BU

• Harnessing the power of people analytics tools to derive meaningful insights and leverage data for leadership communications.

• Enhancing the performance of managers and teams in BU through onboarding and ongoing support throughout the employment life cycle.
  

Knowledge, experience, and capabilities

• 5+ years of experience in a similar role of People Management; especially strong footprint on human resources management responsibilities

• A Bachelor's or Master's degree in a relevant field, such as Human Resources, Legal or Business Administration is preferred

• Strong communication skills in English and preferably in Nordic languages.

• Ability to navigate and adapt to change in a dynamic and evolving business environment

• Effective organisational and time management skills to prioritise tasks and meet deadlines

• Comprehensive understanding of HR processes, with experience in global context. Nordics, Germany, and the USA will be considered as a great bonus. 

• Aptitude for quick learning and adapting to new concepts and technologies

• Attention to detail and strong problem-solving skills

• Strong interpersonal skills, with the ability to effectively communicate and collaborate with management, managers and employees
  

What’s in it for you?

At Nordhealth, we do things a little bit differently. We value continuous improvement, diverse teams and autonomy which drive our collaboration. Our global healthcare domain is rapidly developing and we are seeking colleagues who enjoy working in this type of environment. 🌎

In addition, we offer:

• The chance to work in a meaningful industry and in a fast-growing, global company on a path to changing digital healthcare

• Competitive compensation and benefits

• Learning and professional growth opportunities

• The tools you need, and enjoy using

• Frequent company events and talented colleagues from around the world

If you enjoy working in a fast-growing and international environment with the possibility to make an impact, this might be the perfect job for you. Apply now! We'll fill the position as soon as we find the right person.