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Customer Support Representative-II

Remote:

Full Remote

Contract:

Freelance

Experience:

Mid-level (2-5 years)

Work from:

Azerbaijan, Arizona (USA), United States

Offer summary

Qualifications:

Excellent verbal communication skills, Attention to detail, Ability to adapt to changes, Mastery of internal tools.

Key responsabilities:

Support quality management tasks
Provide feedback on standard procedures

Resource Logistics Inc. SME https://www.resource-logistics.com/

201 - 500 Employees

See more Resource Logistics Inc. offers

Job description

You will support hourly and daily quality management and support across our Corporate and Catering programs . You will execute and provide feedback on standard operating procedures, master internal tools, and interact with customers, merchants, and Dashers on a regular basis.
Your work will be critical to Emerging Categories operations as you work to detect fulfillment challenges before they become widespread and persistent. You will be an active contributor to helping launch new pilot initiatives, as we test and build this business.

Preferred Qualifications: - excellent verbal communication - attention to detail - ability to adapt to changing contexts