Application Support Engineer

WIRE IT is a global company specialized in IT services. We are supported by an experienced team that knows the IT market, allowing our customers to make the best decisions and accomplish their business goals.

We are currently looking for a Application Support Engineer to join, directly, one of our international clients.

Location: Remote, Europe.

Required skills:

• Degree in Computer Engineering, or similar areas;
• Min. 3 years of experience as an Application Support Engineer;
• Solid experience in monitoring, incident, problem and change management;
• Experience in the prevention of application errors;
• Experience with application debugging and root cause analysis;
• Experience in the creation of technical support documents;
• Experience in the development og operations dashboards;
• Experience with Shell scripting, JSON, XML, Microsoft Windows Server and RHEL;
• Experience with Git, DASY, Jira and Confluence;
• Solid knowledge of SAM-R and SAM-C, Automic (UC4), SQL Server, SAS and Tomcat;
• Excellent problem-solving abilities with a keen attention to detail;
  
• Analytic professional, with critical thinking;
• Excellent communication skills;
• Ability to work autonomously and as part of a team;
  
• Fluency in English (spoken and written).

We offer:

• ­No-term full-time contract;
• A great team-oriented culture;
• Chance to become a part of a dynamically growing international company;
• Challenging projects giving the unique opportunity to grow and learn.

Following the EU General Data Protection Regulation No. 2016/679, we inform you that by responding to this announcement, you consent to the use of your data by Wire IT, for as long as necessary. In case of doubt or request for elimination of your personal data, please send an email to info@wireit.pt